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Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,595 reviews
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, especially for a combo router and modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cable company does the setup its easy call them its done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to install. No one should hesitate to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got wanted I wanted and I got it on sale. I am very happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Design looks nice but not useful for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like this router/modem. There was nothing wrong with it from a technical perspective, and the device looks nice, but the design didn’t fit in the space I had so I put it on the carpet and it kept tipping over.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Joey,

      Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to send the Cox rental unit back to them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a basic cheap label machine this is perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is stylish and easy to install. Works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Product is perfect for everything i like a lot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great for Xfinity Internet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work with our Xfinity internet as it states. We could never get it to work. I purchased this for an early Xmas present for my hubby and didn't install it until later but when we realized it wasn't fitting the bill it was too far out of the purchase date to return for a refund. So now I wasted all this money and cannot use it. Had to purchase an Orbi and then I couldn't get it from Best Buy so had to go to Amazon and was not happy about that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and wireless range is farther than I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to reboot a number of times, it slows to a crawl.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Previously purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Best Buy had exactly what I needed in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very efficient. I'm loving it. Happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cable modem for the money. Stable and fast speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem and router all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item I would recommend it to all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stable, Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stable and fast.....no issues since installation 1+ month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem-Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my router-modem and it works really great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wireless router moddm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes glitches out and requires refresh signal / restart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday and have many items on it it works great !

    I would recommend this to a friend