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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,595 reviews
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router was very easy to set up and had plenty of signal strength. I was using it to replace my xfinity modem on comcast. Comcast makes it relatively to set up. The one problem i had and why I returned this product is that you can't use the Comcast streaming app on a roku connected to a non Comcast router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must buy, do buy it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute buy as it saves you the money you used to buy this it in the first 10 months & then it keeps saving you thr dollars. Please check if your provider will accommodate this router as Xfinity did and Frontier did not even when it can support Frontier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! I was getting 20mb out of 100mg of wifi out of my router/modem provided by my internet provider.... Bought this and hooked it up and my speeds improved 4x!! I'm now getting almost my full 100mb speed!!! Would definitely recommend to family and friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service at the store,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great service at the store!!! It's still in the box, thanks to the great job COX is doing. Three no wait 4 tech visits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Wi-Fi Router+Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good router - modem combo. Setup was quick and easy. I don’t know about other providers but Cox has to be alerted when you set it up so they can tweak something. I’d probably give it 5 stars but I did have to buy a range extender so I docked it a star for distance. But it works well; like 100% up time so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great cable-modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced, easy to setup and performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product because is fast and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    strong wide range. easy to install, light and does the job

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High speed connectivity. Solid design and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Router and modem in one, what's not to like!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and works great. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router with modem for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem/router because it was on sale and it saved me money in the long run because it was a combo. So far so good, been using nonstop for about a month and a half and I have not had a single complaint with it. Hopefully, it keeps on chugging along, and I get a couple of years out of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job for my internet speed sleek design as well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Real good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was very reasonable, works great with Cox service,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid cable modem router that works with Suddenlink. Stable connect and wifi coverage for a 2,200 sq. ft home. I love the convenience of managing your network through the Nighthawk app. Can't wait to make this beast into a mesh network down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a good router/modem combo. Easy install too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my previous modem/router. Simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friendly—Intuitive—Great QuickStart booklet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 13-year old Modem plus Router with this Netgear all-in-one modem router. Not only was setup easy and intuitive, I found a phone number in the booklet which gave me direct access to my ISP, which was of tremendous help!! Great product & value for the price — glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great....took a while to get it set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have this set up it is working great. I did have some problems when initially setting it up. I couldn't get it to connect and ended up leaving it sit overnight in frustration. Next morning it was working perfectly. Perhaps it had to update the software. I do highly recommend this though. Zero problems since then.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, great range, new technology, works with xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my 1Br Apt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very worthwhile to have all technology in one and it is very functional. I've had it for 1 month and am very happy. Easy to follow directions, straightforward setup, and I have great internet service.

    I would recommend this to a friend
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