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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2595 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1600 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable signal strength, making setup and maintenance simple. Many appreciate the device's good range and coverage, along with its reasonable price. While some experienced occasional connection issues, the positive feedback on ease of use and performance outweighs these concerns. The modem/router combo is praised for its compact size and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,595 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router / Modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works to Perfection. Excellent replacement for your cable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have nothing to compare it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I don't understand how a router works, I can offer no intelligent review of it. I know that it has replaced cable service with wireless internet, and tv and laptop work fine, but there was a problem with its imput signal to new sony bluraydvd. Troubleshooting by Geek Squad said it was just a faulty bluray dvd. I returned/exchanged it at best buy on Saturday feb 11, but it won't be installed until fri feb 17.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far god product, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my internet provider router for this with more capability and spped. I'm happy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product i used it for a long term, With cero problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good combo router modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's important, works well with Comcast. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is the perfect combination of modem and router ready to be used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Modem/reouter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem/router works well. It is very easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this wireless router and it is easy to install and gives you fast Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. It works as intended, duo modem and router. Fast speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the WiFi feature the most. Needs better instructions though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to set up and works well with Xfinity internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cable Modem Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions easy to follow. Tried to do it without reading the instructions

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desperado made a big difference that I noticed the moment I started using it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great. Faster than what the cable company was going to have me rent from them

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works great !! Good buy ‘ I bought on sale very good price!$$

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    fantastic router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazingly. as soon as i hooked it up i had a great boost in speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As designed, gets the job done. The speed is good and connectivity is stable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to avoid paying a monthly charge from my cable provider. Very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job of extending my wifi. Easy setup. Good product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my daughter who had recently moved into a new apartment. The item was suggested by the Best Buy sales staff for it's efficiency, power, and cost effectiveness. My daughter gave it to the cable installer and they said she had purchased a very good product which would be easy for them to install.

    I would recommend this to a friend
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