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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 6,477 reviews
  • Rated 5 out of 5 stars

    good moden

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent moden. easy to use with xfinity system. If you have an issue installing call xfinity and a service rep may come out to set your system up. Xfinity though lacks in customer support. The people on the phone do not know a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for a new house, works as advertised!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother to set up internet services in her new house. No issues in the past 8 months. Seems to work perfectly as advertised. App control features are pretty useful and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of paying the cable company monthly for a modem that would break all the time or not reach WiFi upstairs. Researched a few and chose this one and couldn’t be happier. Works perfectly, reaches every room in the house, and have never had to reset it like I did the other one.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great modem and router in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with this modem and router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Upgrade From TWC Gateway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting off I would recommend this combo unit to anyone looking for a AC gateway that is compatible with TWC/Spectrum. It has a decent gui and feature set. The AC speeds are great for the distance I'm at. 600Mbps constant through two walls and a door isn't bad. And I don't have the drops of my old unit now either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for niece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem for my niece, who got her first apartment. So far, I haven't heard any complaints about the modem. She can set all her wireless gadgets without any connection issues or slowing down her wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Saved me $10 a month with Comcast!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for myself and my mom. It works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine but overrated and costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Onerrated and over priced. There are many other models that are comparable in features.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    NetGear Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this router for a year now. I purchased this router because the one Spectrum provided to me for free kept failing and having issues. I have not had any issues with this router since my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the doctor ordered. Hadn’t replaced my router in 20 years. It was time for an upgrade. It was easy to install and setup. There are usually multiple users and upload and download speeds were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for the comcast rental !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have paid rental fees to comcast for years. their rates keep inching up so I decide to go and talk to the experts at best buy. They gave me choices and helped with my decision. The hook up was easy and fast, Thanks to the professionals at the Burlington store!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No issue installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a plug and play unit. It was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment for home network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this modem, I had struggled with one Motorolla device which never gave me the chance to stream certain TV stations on my Smart TV. With this equipment I am able to access as many digital TV stations as I want via livestreaming. The Wifi internet is usually very fast and without hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem was very easy for me to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to setup. Would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product to do away with the 13.00 amount that cable was charging each month took about 20 minutes to set up no call needed to the cable company we have had it about a month now its working great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    The modem/wifi works wonderfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Modem/wifi unit is sleek and work efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that one device as modem and router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade to WiFi Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this WiFi Router to replace a rented router from the cable company/internet provider. I should have done it years before. It paid off in months on the expense alone. It expanded my WiFi capability within my home, which was necessitated by the addition of Sonos speakers in different rooms.

    I would recommend this to a friend