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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 6,477 reviews
  • Rated 3 out of 5 stars

    Less Than Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was incredibly easy. I bought this product with the guidance of a Best Buy team member, and I allowed him to lead me to believe that the range on this modem/router would be incredibly wide and cover an entire home. Of course, this wasn't the realization and the range, even though the box states it as well, that it's superior range, fell below expectations. I guess people need to spend more to get more range of coverage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using a combo router/modem. A sales associate said they don't last long. The single modem we had lasted close to five years. Their were signs that it needed replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get rid on that dreadful monthly fee comcast charges you so I bought this modem. It works great, no issues. It actually a lot better of a modem than comcast gives you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio and cameras are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have purchase many items. I have had nothing but good service Personal for most know something about products. Harry kobielnik

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot consider myself a high end tech guy, but i have had no issues with this router. Easy set up, able to have three separate WiFi channels, including a guest network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item with the assurance from the sales associate it works with dsl, even though it clearly states cable on the box. I should have known better.....returned the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5G wireless router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent an reasonably priced replacement for our old wireless router that works well with our internet provider. SPECTRUM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day and it works great. Easy to clean. Stands up so it doesn't take up much room. Bright lights are easy to see far away. Set up was basic, not to hard to figure out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works better than my previous Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection is much better for me with this rig, and my download speed went from 10ish mb/s to the range of 50-80 mb/s. Gaming is better and using my laptop is much more tolerable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and wifi works great. The only thing is that it doesn't have a phone jack if you need that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent use of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was really helpful in helping me understand the difference between separate modem and router combinations and the unit I purchased. The product was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing modem router combo!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s just one piece!!!! It’s sleek looking and doesn’t take up much space!!! And it’s high quality and works very well!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to get rid of Comcast “rental” fee for internet. Works great and now I won’t have to pay for modem/router anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot give a good review because I returned it because I did not need it I purchased it not knowing what I actually needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup, easy password use, good security feature, capable of growing with future technical advancements. Even Comcast tech said great unit and wished he could get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use, good sub for leased Comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo modem/router was simple to set-up and is easy to use. Only wish it more consistently reached the third floor of my house, where coverage is spotty at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value instead of paying the rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router with the recommendation of the in-store Comcast Sales person. It's really a great saving compared to pay the monthly rent with this high quality router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    space saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The symbols on the front are not explained in the paper instructions. Otherwise, it has worked fine and filled my needs. I like that it is vertical not horizontal, as that saves space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to have while instaling comcast did not want to rent there equipment. The price is high reason for not all stars, have no complaint for its use, it does all that says on box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with purchase and also happy with the very helpful and courteous help that we received at time of purchase

    I would recommend this to a friend