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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 6,477 reviews
  • Rated 5 out of 5 stars

    Economical but the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are with Comcast and do not want to pay the monthly equipment (modem) fees without compromising the quality then this product is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good for docsis 3.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for a docsis 3.0 2 in 1 modem/router. My family loved my gift to them. Can’t go wrong for a budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modern

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value had go return it cause he was only gor internet no phone! Im going to buy another one since i don't even use the phone lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I swiped right, but it may not be the one for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn't know what to look for in a router. I asked questions to the fine folks at Best Buy and got something that's worked just fine for my needs. Your mileage may vary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my old router and purchased this one based on the recommendation of a family member who works for a major cable TV provider. So far it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far so good, there are two bandwidth 2.4Ghz and 5Ghz. 2.4GhZ support for network G and below and otherwise. Test your speed make sure you got right bandwidth for max speed up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have had several "drop offs" of my WiFi system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it's the new Netgear Router/Modem or my Cox WiFi connection, but I never had "drop offs" with my old Netgear device and I have been losing my WiFi connection frequently since installing the new one. I paid the higher price for this Dual-Band Router thinking I was assured of a good connection. I'm still working on trying to find out what the cause of the drop offs has been. I cannot recommend the product at this time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough, affordable!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this modem instead Xfinity rental one. I can save money by buying this. I wish it had a wider range of connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to setup and worked great with Xfinfity. Don’t buy if you need a phone line - this does not have that capability!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problem with this product, only problem that my house is two floors and I have poor reception in one upstairs bedroom other than that I haven't had my problem with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is good but just not fantastic. I have a broken up house and even with a signal extender it can be choppy. I have to change the wifi channel often due to slow speed issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I could save money in the end after returning the garbage that Comcast rents to you. It has performed well so far with no lag and good range coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Solid Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a quick move and the Router/Modem was a last minute purchase and the product is getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and strong WiFi signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with Cox. The WiFi signal is much stronger than my old modern and router. Now I can use laptop anywhere in my house. The WiFi is also noticeably faster.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst model of the Netgear cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just goin to say “This model needs an update” or needs to be retired. And then you have to call an 800 number in India to connect the router for it to work. Never again will I buy Netgear. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Comcast Alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an alternative to continuing to rent from comcast. I am glad i did. way more bandwidth than the one they provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a router plus modem combo to replace my comcast issued rental router. This is a good find suggested by the Best Buy sales man in centennial store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got internet now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netscape modem/router works very well for us.The associates at Best Buy were extremely helpful and so was the Time Warner salesperson who signed me up with internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good modemn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product .it works great. I've always purchased netgear throughout my lifetime .im happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure how I feel about it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while it worked. We had bad lightening storms which fried this thing even while plugged into a surge protector.

    No, I would not recommend this to a friend