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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 6,477 reviews
  • Rated 5 out of 5 stars

    Wi-fi finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great investment and has worked like a charm. Got it instead of paying monthly rental cost. Turned out to be better than the rentals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a very good price! The quality looks good, The delivery was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a rented router from our ISP as we were switching providers. Works like a charm, great wifi service in all areas of the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek & very functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does as described. No complaints here! And the design is sleek and smooth. I've already recommended this modem/router to family and some friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is what I've been looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router ever. I've had issues with getting the internet connection in different areas...now, I have no issues at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was OK. Was better than what I had from my local service provider, but wasn't all that. Don't know if being in a different location will bring better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing Fast & Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with this modem/router. Setup and activation was very easy. It greatly improved my wifi speed as well. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it's job 95% of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works well most of the time, however there are 1-2 days every 2-3 months when I have difficulty with the internet. Not sure if it is the router or TWC...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product for whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four family members, game kid, apple boxes, Roku, online homework, and it didn't crash my payroll midstream.... all using it at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet service, and needed a new modem. The Best Buy rep. guided us to the proper modem which made our new service work excellently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my combo router and modem; however, didn't realize i had no phone connection with this device.I've always been pleased with Netgear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    half a loaf only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router provide me with blazing fast wired Internet speeds. Speed test showed my wired Internet speed to be many times above the tier that I am paying for. I was able to get the wireless to work only in the room where the device was located. In adjacent rooms I had no wifi signal. In a room downstairs I had intermittent wifi signal - the wifi adapter would connect , be stable for a short time and then disconnect. I bought this to replace a Comcast supplied gateway and it does not do the job - I need a reliable wifi signal in a larger area. If i only relied on a wired connection I would have no problems, but that would be using only half of the functionality promised by this device. I have tried adjusting the settings on multiple desktops and laptops to no avail. I have an app on my phone that shows wifi access points and sometimes it shows the wifi connections to this device and sometimes it doesn't. I find that this device produces an unreliable wireless signal and will be returning it .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router for the money, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old router that was a pain in my side, always something wrong with it. Now I have the very best router that your money can buy. LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router is a great device that have very high extended range in wireless signal! Highly recommended to people who have a large apartment/house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up easy. Just a few steps with TWC who instantly knew I had a new router. Has worked great and no need for an extender like I needed with the rental!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Price-performance wise, it is good. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nether Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced bad router with Netgear. This is my second one in use at 2 residences and works well with two different provider companies.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    Works fine for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a router/modem and on the recommendation of the salwsman I purchased it.So far everything is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior wifi signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to replace a system from Comcast. Much better than the one from comcast and pays me back in 16 months. Wifi range is nearly double.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Netgear product. The only negative thing about this model is you can't update the firmware like you could on older models.

    I would recommend this to a friend
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