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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 6,477 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my xfinity router with this and it works just as good if not better. Don’t have to pay the $13 router fee anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for wired connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far for the word connection. Wireless hasn't been that impressive, but I use the wired form anyways. So it works out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router and modem combo does a great job. You can customize it so that you have 2G for some devices and 5G for others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with router/modem and the installation by Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took two minutes to activate this modem with my cable provider (Charter), very good WiFi reception from all around the house and out in my RV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works well for us, and the price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great having a router and modem combo. great space saving and awesome product. Why pay monthly rental fee to your cable company?? own your own!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Great when it worked, lasted for a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked with spectrum. Reached high speeds as described. Lasted almost a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new modem, because I don’t have to pay to the cable company a monthly fee. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always prefer to have my own Saves money by having my own Just the like the update process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about setting this up myself but it could not have been simpler. Called Comcast to finish up activation with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lasted me about 2 years before it took a poop. I upgraded to a faster and newer model. I’m still very pleased with the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new modem/router covers the entire house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router replaced my old router that was starting to create issues with connecting to some of the new platforms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than the motorola one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was having problems with my previous router and i was decided to cancel my service with comcast. but it was not the service it was the motorola router

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again, it drops connections , spent 4 plus hours on the phone with netgear, unit does not work unless you call them. It is very tempermental, spent alot of money and now thinking of buying something else

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints. wish i could say the same for my internet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned for over an year and never had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product was recommended by an associate,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product basedon the recommendation of an associate. I have been very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had other NETGEAR products and had very good luck. This router/modem works well and it's vertical shape makes it easy to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Combined Modem-Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it operating with ease. It now is providing reliable internet service throughout my large home of three floors and 3,500 sq. ft.

    I would recommend this to a friend