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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 6,477 reviews
  • Rated 5 out of 5 stars

    Great speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the stupid rent box from Comcast. Would definitely recommend investing in this over any other box under it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this for about a month. Good so far! We like the range it has on our house. We use 2 Roku devices and the PC without issues!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It was hard to get a signal not strong with comcas

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I call Comcast they said strong signal on there end contact netgear Customer service. I contacted Netgear CS, they walked me through various checks. Then said send back, but wanted to charge different shipping charges pending which option I choose all had a cost to it! I returned to Best Buy, I had just got it!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    NETGEAR AC1750 Router and Modem combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the router and modem combo was working fine for me. no issues with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, though set up is always a little involved in getting a router connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong constant signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this router and it is much better from any other models I have tried before. The wifi cover all rooms with full signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another router for a while, and had nothing but problems. There have been no problem with this router at all !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good range

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the range this has around my home and even outside in my yard. Highly recommend this modem router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more rental!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful! No more renting from Comcast. Should have purchased along time ago. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is great and works just find. However best buy could not price match it with a similar one i found cheaper elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far, works great, easy setup with Internet service. Good buy at the time was on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in February because it was on a list of compatible routers provided by Cox Communications. No problems so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ahhh not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best router for Kingwood, Texas, had to exchange for eero system which is working great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely an upgrade that pays for itself. The xfinity supplied router/modem was terrible and this will pay for itself in 18 months.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Won't work with iPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great on my roku but it won't connect to a iPhone or MacBook. I'm going to return to store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was recommended by the Best Buy associate. Took a while for the Internet to get connected with xfinity service, but, works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of experience with different modem/routers but this one does the job well. 2 different channels is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is lightweight, has separate volume and mute controls, and good sound. While not high end, it is a very good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one, but this works fine. Had some issues with Cox internet to get it set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and great alternative to renting a box from xfinity. Highly recommend purchase!

    I would recommend this to a friend