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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 6,477 reviews
  • Rated 4 out of 5 stars

    Overall good experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good experience but can’t connect remotely outside of the network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear is super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team member listened to what my needs were and recommended this item. I would not hesitate to purchase Netgear product again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, a little high priced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to store planned on buying a modem. Salesman explained to me I needed a modem and a wifi, that was the reason I bought this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for a smaller home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used this to work with TWC, but did not have the result I wanted. moved to a more expensive Netgear with extender for better coverage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo set up is so much faster than the stock one Comcast/Xfinity provides. Speeds are so fast! Worth the price and speeds!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great at a friends house on cable but is not available on DSL so I had to return it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large family, with lots of technology/internet... never have any problems with using multiple devices at once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First one was a lemon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy exchanged the Netgear product and the second one has worked great! WIFI is strong in a 2,000+ sq ft house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    seems to work ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works ok, Would be nice if it had a wall mount to get it off the desk top. Might be able to figure something out to fix that problem

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    good router for 2 story home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router I bought is stationed up stairs and its distance covers the whole house and outside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this few months and working fine , sometimes less signal may be due to the placement in house,Going well so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, internet is good. I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range in my 2000+ sq ft, 2 story house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues getting wifi from the second floor where it is connected throughout my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for an alternative router to use with your xfinity service, this is the one! Good value and works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I want it to. Saves me money because I am no longer renting this product from my cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router combo!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than then the one I was renting from the internet provider at the beginning! It picks up a stronger signal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding combination of both the Modem and the WiFi that works excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to fit the high speed network we just opened. Speed is pretty good, and now the limit go back to my network again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than cable one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays for itself after 1 yr. getting one from cable company and paying monthly charge would cost more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY TO SET UP, VERY GOOD SPEED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY SALES MAN WAS VERY HELPFUL. SIMPLE SET UP...HAS PROVIDED GOOD INTERNET SPEED!

    I would recommend this to a friend
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