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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 6,477 reviews
  • Rated 3 out of 5 stars

    Looked Promising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router/modem when my Nighthawk stopped working. While the new device has all thebells and whistles I could want, it wouldn't work with my Cox Cable internet. The box said it would, but it didn't. Would have really helped to know that before I took it home and set it up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works very good no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was renting WiFi and router from charter. Bought this and more room and we're it sits does not get hot anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but very good. Replaced my Spectrum modem and router to get better internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router to get out of renting a modem from Time Warner. It works great and my TWC bill is lower!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not complain it been doing a good job so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my household needs. The reason for deducting a star is I have a few WiFi dead spots in my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router & modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase meets the needs for a router & modem. The Best Buy staff is helpful in selecting the best option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stable and solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works for 1 month for now. I will see whether this will be robust or not for more months to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problems to report..easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having both together is a nice clean look.. great product, no problems and does the job well.. look no further!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have gamers in the house at all times! Nobody ever gets bumped off line and streaming continues.....hooray!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I would have wifi throughout our house. Doesn't work as good in bedroom as I had hoped but is adequate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working fine since 2 months ago, No clings, my parent feel happy with it as they streaming videos and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has solved my problems with my wifi. The cable companies modem caused dropped signals way to often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great are internet is so much better. Thank best buys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifimodem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Mediacom internet, good coverage area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/ router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem router combination 2700 sq ft single story home and I get wifi in all the rooms with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much needed upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All n all a great Upgrade to are cable access and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item because I got tired of paying for a rental. Its been 1 year and its still staying strong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mid range modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good middle of the bell curve combo. You can play online games but it’s not a “gaming” modem router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,like I hoped it would.Want me to write a review and u require a certain number of characters!

    I would recommend this to a friend
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