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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 6,477 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product i use it for internet in mu home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem about 5 months now have no problem with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using remote isn't as intuitive as I would expect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice combo modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was fairly easy to set up and has been working without any issues since it was setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why rent a cable box when this router does everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works even better then the salesperson said it would. No problems whatsoever.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT COMPATIBLE WITH CHARTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD TO RETURN THIS UNIT. IF YOU LIVE IN ST. LOUIS, AND HAVE CHARTER, THIS UNIT IS NOT FOR YOU.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but does the job well. Used with Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Router. Would highly recommend. We have much better internet signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with Router/Modem it helped me lower my monthly Comcast bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using Xfinity routers and got this during thanksgiving.Looks good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know much about this modem but hasn’t failed yet with xfinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the shape of this unit. Bring tall and thin, it sits well beside my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well with no issues and has a larger coverage area at my home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Amazon reviews convinced me to return un-opened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the Amazon reviews on this item and I was convinced to return it, box unopened. Many reviews said this would only work for about six months before "burning up" due to overheating. Best Buy does not have a protection for this, should it happen to a router I purchased from them (confirmed by Best Buy customer service in-store when I returned this item). Since the Best Buy return policy does not extend past the period that this item has been said to "fry out" due to overheating, it was not worth the risk for me...item was about $150 on sale. I will keep looking for another router. However, if Best Buy can provide some insight, or offer a plan/guarantee that would cover a known issue, I would like to know.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item instead of paying the cable company 10 bucks a month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so sure about the quality yet. Got it for my nieces for christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -:¦:- -:¦:- First Class Seller -:¦:- -:¦:- FIVE STARS -:¦:- -:¦:-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been running this for about 9 months or so. NO issues to report.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router/modem for XFINITY customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It"s the best modem/router that I ever had. It has four bars upstairs in my bonus room.

    I would recommend this to a friend