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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 6,477 reviews
  • Rated 4 out of 5 stars

    Good router/modem for XFINITY customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It"s the best modem/router that I ever had. It has four bars upstairs in my bonus room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little confusing to hook up but overall works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Netgear router/modem, especially with the dual band on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive, but works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will always wonder whether i needed this or not. it would have been nice to have been able to have my old router tested to see if it was still working or not. this one seems to be possibly be working a little better but I am not fully convinced this was my problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using Xfinity routers and got this during thanksgiving.Looks good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with Router/Modem it helped me lower my monthly Comcast bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product works as indicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with hooking up and no problems since installation. Works as indicated.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Huge mistake switching from xfinity router to this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge mistake moving from the xfinity router to this. I have worked with both neatgear and xfinity tech support to make this device compatible.I was using the xfinity router and my connection both on my phone and laptop were super fast and consistent. Now my connection is constantly dropping and lagging. Huge pain in the butt. Would not recommend this headache to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Supports all the Internet Carriers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supports all the Internet Carriers. I would recommend this in first place.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2.4 GHz stops working after 4-5 month

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2.4 GHz stops working after 4-5 month on this second purchase I made of the same router. Piece of GARBAGE that is!!! Do not buy it ever!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 6 children so with all the electronics that we have, we need more power.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Setup/Install Issues with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many reviews and I really liked the look and design of this unit however when I was getting my Comcast/Xfinity cable setup the technician and Comcast support both said this wasn't supported by Xfinity even though it clearly says Comcast compatible on the box. I returned it for a Motorola which setup without issues

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works good, saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving money on my Comcast bill, works fine. Could create a little stronger signal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would buy it again..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome buy if you are looking for both moderm and wifi router in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup awesome wifi and modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best modem/router I've ever had. Wifi range is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know much about this modem but hasn’t failed yet with xfinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well with no issues and has a larger coverage area at my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Good Good Good Food Good Goose Food Good Goop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why rent a cable box when this router does everything you need.

    I would recommend this to a friend