Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 6,477 reviews
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really improved my wifi speed . Totally worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No more Netgear for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Netgear product. The first one went bust within 24 hours of purchase. This one worked well for a couple of months. Then all of a sudden, the 2.4G no long works. I Googled it and found out that users of several different Netgear wireless products experienced the same problem. Some users reported that after factory reset the 2.4G came back on only to went out again in a few minutes. So I would not even want to waste time trying. My temporary solution is to run a Wifi range extender (not made by Netgear!) that broadcast both 5G and 2.4G. I will look for a new modem of a different brand. Since this one can no longer be returned, I will have to get Netgear replace it under warranty. Then I will probably sell it. Well, as they say, fool me once shame on you, fool me twice shame on me. I should not have bought my second Netgear product. But definitely no more Netgear product for me ever again.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi atl475,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great as a replacement for the one I was renting from time warner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router and quality name. It will save me money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No turning back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a hardcore game, video streaming, web surfing family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great piece of equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great and I don't have rent it from Comcast it pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having faster wifi and great connection for my family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the Xfinity modem and it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called Time Warner, and all went smoothly. Nice unit with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi it good .I like it ! Thank bestbuy. See you later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is designed for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is designed for the dual bank WiFi is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Wi-Fi coverage throughout my house. It works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved my signal.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It improved my signal greatly, and gave me a more consistant signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to buy a new one-this has all the necessities!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sales staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knowledgeable staff made the selection easy and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem+router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. Works absolutely perfect with Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Winner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear products and their software work brilliantly together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wi-fi and modem. I love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this modem I would lose signal a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything expect ed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I would expect from a Commercial grade device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing router works perfectly no pronlems at all

    I would recommend this to a friend