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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 6,477 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Got help when need it. Would get it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Modem-Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product if you need good wi-fi speed but it's pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well even the service installer was jealous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in sale when purchased. Meets my expectation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very effectively

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints regarding this product. Easy to set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps kicking me off the wifi connection and I don't know why.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this router and modem to save money on my cable bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to access and connect. Mostly Good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy. Always read the documents before starting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run away! I have had good Netgear stuff in the past but this product was very bad. I kept dropping the signal and on-demand programing kept buffering. I call tech support and they said take it back. I went back to separating the cable modem and wifi. This all-in-one didn't make the cut!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Compatible with Comcast Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and brought it home to set up with Comcast Xfinity high-speed internet. No luck. Comcast told me to talk to Netgear. Netgear customer service was extremely complicated to get a hold of someone. The representative told me I had a faulty unit. I returned it and got another one. Still didn't work. The wired connection would typically work, but the Wi-Fi would only work for a few minutes, then require a reset to bring it back up. Through multiple calls with Comcast and Netgear, I was eventually told that the firmware on the device is not compatible with Comcast. Netgear's customer service said that the firmware would have to be updated by Comcast. Comcast had no idea what they were talking about. Netgear's customer service was pretty awful, and considering the packaging on this product specifically says that it's compatible with Comcast, I can't imagine I'll be purchasing a Netgear product again any time soon. This was a huge waste of time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best box for comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best box for Comcast customers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but doesn't have a WPS button or Mac ID label.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had a week but no issues as of yet will keep track

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet, we have had it for 3 months so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and I don't pay rental fees anymore!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good router / cable modem but no Parental Controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it does, and does it well. Only disappointment is Netgear dropped it's support for Parental Controls which is why I've used Netgear in the past. Dropping from 5 start to 3 star.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was faulty. We returned it and purchased Netgear C7000-100NA Nighthawk which works great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well in a big house. It is powerful enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good.........................................

    I would recommend this to a friend