Customer Ratings & Reviews
- Model:
- C6300-100NAS
- |
- SKU:
- 4483016
Customer reviews
Rating 4.5 out of 5 stars with 6477 reviews
(6,477 customer reviews)Rating by feature
- Connection Quality4.0
Rating 4.0 out of 5 stars
- Performance4.1
Rating 4.1 out of 5 stars
- Setup4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Stops working after 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until 2 months ago. Called to get technical support and was offered help for a fee of $69.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent WiFi but even hard wired it wasn’t good enough on the third floor
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi Tommyboy,
We appreciate your feedback and we want you to know that your experience is important to us. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 3 out of 5 stars
Good not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say that the modem/router does the job, but it is not at the strength that I was lead to believe. Still slow reception, at still cuts out.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working after two days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product a week before my internet service was set to be installed. Two days after installation, the WiFi component on the modem/router stopped working so I couldn’t get WiFi on any of my devices. After calling Netgear, they suggested that I return it to Best Buy to exchange it — a reasonable suggestion. I get to Best Buy only to be told I can’t make an exchange because it was two days outside of the 15 day return policy. I then again call Netgear to get a replacement unit through them since it’s still within the warranty period. After being on the phone for a total of at least 4 hours (between 3+ phone calls), I was emailed a link to submit an RMA request for a replacement unit. The link was broken and Netgear notes that it was an IT problem on their side so they also wouldn’t be able to manually submit the request themselves and that they would call me back soon with a fix. I’ve been told twice that I would get a call back the same day for next steps. I still haven’t received a call back and progress still has yet to be made or getting a replacement.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not supporting with COX internet
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am writing this review after 7 months of use, don't buy this product if want to use it with COX service otherwise just need to fight with COX and Netgear for the service intermittent connection issues. COX was saying due to the old device version, It is not supporting properly, hence you will see some intermittent connection issues and you need to buy another device or rent from the COX device. Just wastage of time and money to but this product, after 2 replacement and $40 shipping, Also, if you want to talk to customer executive, almost they have 30-60 minutes worthless waiting time. I bought another device, new device working properly.
No, I would not recommend this to a friendRated 3 out of 5 stars
Internet for me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this and ended up returning it because it was not as fast as the one we were provided with from comcast.
No, I would not recommend this to a friendRated 3 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Return to Best Buy. Could not pair with the Comcast bundle that I purchased. Would have been more costly to use this router
I would recommend this to a friendRated 3 out of 5 stars
Nexgear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to connect to WiFi, returned, still awaiting refund.
No, I would not recommend this to a friendRated 3 out of 5 stars
An OK Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't serve my purposes as was described and expected. Did work but wish it worked better.
No, I would not recommend this to a friendRated 3 out of 5 stars
Connection not as fast as I had hoped.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Streaming is not really faster than my dial up connection I had just prior to switching to Comcast and this cable modem router.
No, I would not recommend this to a friendRated 1 out of 5 stars
Was misled by GEEK to purchase...was not needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned product as my cable provider SPECTRUM does not require me to use a Router.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok but limits of range limit speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for use with Xfinity high speed internet . Unable to provide speed puexhased because of limits of router
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router does not provide a stable signal. The connection keeps on dropping. Like after every thirty to forty minutes the internet disconnects for few seconds and if you are in middle of some thing you might lose it. I am stuck with this. Maybe its just one bad piece of the batch. Do a lot of research before buying your router because no matter how much speed your plan have, a bad router will mess your service. Have checked with the service provider and they say the service is working correctly.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Faran,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
I save ten bucks a month.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was no help from reps at the Best Buy when I purchased this. At least now I don't have to pay $10 for modem renting.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good router for the most part but have to reset about every 2 months. Will purchase better one next time.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for 3 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failing after 3 years. Support is not very good. Seems like I have to upgrade cable modem every 2 years.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few problems with the router. Great with the game systems, but it's not fast with my internet on my computer
I would recommend this to a friendRated 3 out of 5 stars
modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sometimes don't have internet connection. It's frustrating because if I have cox come out, they will charge me.
I would recommend this to a friendRated 1 out of 5 stars
The coverage does not extend very far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get coverage. It doesn't work in my basement or upstairs. Only if I am on the same floor and close by
No, I would not recommend this to a friendRated 3 out of 5 stars
No go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my Google Assistant not compatible with it I guess works fine other than that.
No, I would not recommend this to a friend