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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 6,477 reviews
  • Rated 1 out of 5 stars

    wifi keeps dropping it's signal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my Motorola 2.5 with this 2.4/5.0 ghz and was really pleased with the speed both wifi and lan. after one week the wifi started dropping its signal. to test i downloaded a 4GB file and it could never fisnish with werror message netowrk failure. downloaded same 4GB fil using my local network coworkstation it went flawlessly and FAST. So if you like FAST and don't mind signla drops on wifi devies it's a good deal. Unfortunately I need something less buggy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I hooked this up could not communicate between laptop and printer wirelessly. I wish I knew this ahead of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the company on the telephone and they couldn't get it to work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough power

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was just not enough power to work for me. Needed to upgrade to newer router.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AC modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to buy AC version because it is better but I have not noticed anything better about the speed at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I INSTALLED THIS RIGHT AFTER I PURCHASED IT AND COULD NOT GET IT TO WORK WITH MY WIFI PROVIDER

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable Connectivity - WIFI keeps Reconnecting

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wireless Connection Keeps Reconnecting all the time. WIFI goes on and off every time. Its frustrating that the Netgear support couldn't do anything with this and said the LED's seem to be correct and the Hardware warranty doesn't apply. They suggested to contact the ISP but the ISP side is good. Replaced it with a different Modem/Router from other Manufacturer and had no such issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Robust. Durable.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price for a durable modem. No problem since I bought.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does what it is supposed to do. It has one component because the router and wifi is in one peace.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, just wish the signal was a little stronger, my apt is rather big and sometimes I get buffering

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to get a wifi extender and was told to buy this. I did and was told this is the top of the line modem. After a few hours it started to lag and slow down my internet. The xfinity modem worked much easier but since I already activated this new modem i just left it alone. It still creates problems but a hassle to get it back to the xfinity modem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router then realized I couldn’t use it with fiber optic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, short life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product but it should last longer than seven months. Hopefully this second one will last longer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst router ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can someone recommend a good trashcan that I can throw this thing away in? Out of nowhere (after my return period, of course), this thing suddenly stopped generating 2.4GHz networks. You know what requires a 2.4GHz? Literally every smartphone device ever created. I have only bought super cheap routers (that never break) before this purchase. It's been MAYBE one month, and it already stopped working. Do not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No landline hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could not be used with a landline phone. Since we have both I had to return for different brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average.Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really thought I'd love this, but it's a run of the mill modem/router. App looks cool but doesn't fully work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so slow and most of our composers at home are always down. Even though it's not a huge space to cover up

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the great ratings on this product before buying, but I am disappointed in it. Previous modem/routers provided by my ISP gave me good wifi coverage for all of my house, but this one will not. I had to purchase a wifi extender to boost it to the far end of my house. I have had it less than a month, so I am waiting to see how that holds up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great network, but wi-fi could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a switch it is great, but as a wi-fi network, it is lacking in signal over only a short distance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Fast, but not as far-reaching as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a fairly small house but with plaster walls instead of cheap drywall I don’t get much of a signal in one of the bedrooms. Considering the short distance there shouldn’t be an issue. If you’re in range the speed is great

    I would recommend this to a friend