Customer Ratings & Reviews

When doing a speed test, upload speeds were average at best. I consistently lose connection and have to restart it entirely. I wouldn't recommend.

Initially I planned to purchase a high end Asus router as I have used them at work and in the past and they have great -- but the other day Comcast upgraded my area to 100 meg service, and that caused my circa 2010 UBee modem to completely choke. Usually I shy away from integrated modem/routers, but I also had an aging Netgear N150 router in my home theatre by the cable modem -- the reviews on this unit looked good, so for about the price of the Asus AC-68 "router only" I was going for -- I was able to get both a decently spec'd router and a *high end* cable modem with 16 bonded channels (most are 4 or 8) -- which will future proof this thing for up to 600+ megs, should Comcast upgrade my speed over the next few years. Setup was a breeze -- Netgear has partnered with Comcast to where all their MAC addresses are in their database. You simply turn it on, connect over WiFi and a Comcast sign-in window appears -- you log in, and it automatically scans for the MAC address, and swaps your old with the new. Absolutely painless -- but they do get a slight ding here: This process set my modem up with the "old" speed of 50 megs and a very slow 1 meg upload... I had to call in to support, and they told me that they had to create a "billing slot" and that although the automated system activates the modem, it doesn't swap it onto my billing side, and that has to be manually done... That said, he said it'd be no problem to take care of this for me, and he did so... ...and WOW... I am blown away. Once this thing was provisioned, I now am enjoying 125/15 meg service consistently. I have never had a modem that actually delivers MORE than the cable company promises (100 megs in my case), and this thing is pulling down 125 consistently -- reading online, the 16 channel bonding basically ensures that there are clean channels that can be used and it can eek out every last bit of speed that your provider allows -- and I must admit, it's working quite well. One other plus: the lights on this unit are not obtrusive; it has all the usual status lights, but they are all small, uniform green, and are mostly steady with the occasional slow blink. Since the modem is near the home theatre this is a welcome change... my old UBee modem had garish blue and green lights that were large and blinked in all sorts of ways. So overall, I am quite impressed... it is a bit pricey -- but when comparing the cost of a high end AC1750 router and a 16 channel cable modem, it's about the same price, all in one package. I'm knocking a star off due to the automated system not provisioning my account correctly (so make sure and check your speed and call in if it seems too slow) The only next test will be longevity... hopefully I get years of service. That's the problem with all-in-one's: if the modem goes out first I'll have an extra large brick of a router, and if the router goes out first I'll have an extra large brick of a modem -- which will either mean buying the whole shebang again, or buying a modem and/or router when the time comes which defeats the purpose... But overall, I'd recommend it At the fees Comcast charges for a wireless gateway, it'll pay for itself in under 2 years -- and is fast enough that provided the longevity is there, shouldn't go obsolete for a good 5-8 years.

This is by far the best modem router I ever had. It runs dual band 2.4ghz and 5.0ghz of which gives you a lot of option when connecting. If you have surveillance cameras like me that runs 2.4ghz we know it is a nightmare because it kills your wifi connectivity. With this unit it eliminates the problem. Ultra fast as I am now able to maximize my internet wifi speed. It speeds up so far the fastest I have on 5.0ghz bandwith is 260mbps. Simply amazing. Connecting to your existing internet provider is a breeze as all you need to do like I am with Time Warner is to give them the MAC ID and just plug it in and the unit is up and running. Highly recommended. I have nothing to say much on the distance, yes it slows down the speed just like any modem/router but still the speed you get is more of what you need for.

This router is supposed to have a strong signal but its terrible. I can’t even get WiFi 20 feet away. Huge mistake on this purchase. I am supposed to have 100 down and all i get when I’m outside is like 11 mbps. I should have returned it when I had a chance and to make it worse netgear doesn’t offer any support.

It doesnt work well, Always cuts out on my Internet. I have to restart it constantly and it didn't do that until I got this router.

took it back and bought arris , still wouldn't work .. had to return it too and go to cox to get a real modem. I think cox has done all of this not to let me use another brand..

The modem seemed okay, but I could never get onto Netgear's website to do the set up. Page never responded. So I returned the item.

Not enough strength. Had to upgrade. Love netgear products. Was told this was enough for what I was using it for. It wasn't. Good for few items using wifi.

We bought this one instead of the less expensive one partly for greater range. It doesn't cover our 1000 sq ft condo. You have to be in the same room to get wifi. Not good.

Spend the extra money and get the higher grade Netgear - Nighthawk! Trust me it’s worth the money!!

I was told that itbwould perform at a high level of execution but it operates at a less than stellar level. It disconnects from time tontime and its speed is horrible

Continually drops signal if your device is more that 15 feet away

Since we began using this Modem /Router we have had a lot of buffering when streaming movies. May need to return and purchase and another that allows more speed.

It worked fine for the first 6 months, try calling netgear and ask me for a yearly subscription payment. That was the last time I used it.

This product does not work as told. extremely hard to setup. I was on with phone support for 55 minutes with no resolution. After all that I was just told to return it for another. I told the rep. I doubt I would take the chance to get another defective unit he was of NO help at all. He placed me on hold many times so he could talk with someone else. I asked why he just did not let me talk to that person he told me he could not do that.

Was very hard to set up and Atlantic broadband had trouble connecting it to their network. They advised this particual model and version they always have trouble with. Once we finally got it hooked up I couldn’t activate it on my end because it said it needed a firmware update so I ended up returning it .

Bought 1st and after hours on phone with Netgear being forced to "register" before help from hardly understandable man i was told the wifi was no good and return. Swapped for 2nd unit.... same issues, no signal, no wifi, on phone with comcast..... they sent tech to house, sign as long good. Had him put xfinity modem in n returned this Netgear. Waste of 2 trips n hours on the phone. Stuck renting again. Not worth trying to install "xfinity ready" Netgear

We bought this product a few months ago to replace the router we rented from Xfinity. It seemed to work well for a few months but now has frequent ( more than 20 a day) connection issues. Customer service is non existent, with the exception of searching through community posts online or unhelpful tutorials for troubleshooting yourself. Total waste of money.

Bought this hoping it would help with my WiFi service and I don’t notice a difference. Should’ve just used what xfinity gave us.

I have to repeatedly shut off and turn on again to regain the wifi signal I've checked with the carrier and that signal has not faded