Customer Ratings & Reviews

This is by far the best modem router I ever had. It runs dual band 2.4ghz and 5.0ghz of which gives you a lot of option when connecting. If you have surveillance cameras like me that runs 2.4ghz we know it is a nightmare because it kills your wifi connectivity. With this unit it eliminates the problem. Ultra fast as I am now able to maximize my internet wifi speed. It speeds up so far the fastest I have on 5.0ghz bandwith is 260mbps. Simply amazing. Connecting to your existing internet provider is a breeze as all you need to do like I am with Time Warner is to give them the MAC ID and just plug it in and the unit is up and running. Highly recommended. I have nothing to say much on the distance, yes it slows down the speed just like any modem/router but still the speed you get is more of what you need for.

Connection continuously drops. More frequently than my previous set up. I regret this purchase

took it back and bought arris , still wouldn't work .. had to return it too and go to cox to get a real modem. I think cox has done all of this not to let me use another brand..

The modem seemed okay, but I could never get onto Netgear's website to do the set up. Page never responded. So I returned the item.

Really disappointed, I have used this brand before, but this new model Stopped working after 11 months of use

This router is supposed to have a strong signal but its terrible. I can’t even get WiFi 20 feet away. Huge mistake on this purchase. I am supposed to have 100 down and all i get when I’m outside is like 11 mbps. I should have returned it when I had a chance and to make it worse netgear doesn’t offer any support.

It doesnt work well, Always cuts out on my Internet. I have to restart it constantly and it didn't do that until I got this router.

Not enough strength. Had to upgrade. Love netgear products. Was told this was enough for what I was using it for. It wasn't. Good for few items using wifi.

We bought this one instead of the less expensive one partly for greater range. It doesn't cover our 1000 sq ft condo. You have to be in the same room to get wifi. Not good.

I was told that itbwould perform at a high level of execution but it operates at a less than stellar level. It disconnects from time tontime and its speed is horrible

Since we began using this Modem /Router we have had a lot of buffering when streaming movies. May need to return and purchase and another that allows more speed.

Spend the extra money and get the higher grade Netgear - Nighthawk! Trust me it’s worth the money!!

It worked fine for the first 6 months, try calling netgear and ask me for a yearly subscription payment. That was the last time I used it.

This product does not work as told. extremely hard to setup. I was on with phone support for 55 minutes with no resolution. After all that I was just told to return it for another. I told the rep. I doubt I would take the chance to get another defective unit he was of NO help at all. He placed me on hold many times so he could talk with someone else. I asked why he just did not let me talk to that person he told me he could not do that.

Was very hard to set up and Atlantic broadband had trouble connecting it to their network. They advised this particual model and version they always have trouble with. Once we finally got it hooked up I couldn’t activate it on my end because it said it needed a firmware update so I ended up returning it .

Bought 1st and after hours on phone with Netgear being forced to "register" before help from hardly understandable man i was told the wifi was no good and return. Swapped for 2nd unit.... same issues, no signal, no wifi, on phone with comcast..... they sent tech to house, sign as long good. Had him put xfinity modem in n returned this Netgear. Waste of 2 trips n hours on the phone. Stuck renting again. Not worth trying to install "xfinity ready" Netgear

Continually drops signal if your device is more that 15 feet away

Bought this hoping it would help with my WiFi service and I don’t notice a difference. Should’ve just used what xfinity gave us.

I have to repeatedly shut off and turn on again to regain the wifi signal I've checked with the carrier and that signal has not faded

We bought this product a few months ago to replace the router we rented from Xfinity. It seemed to work well for a few months but now has frequent ( more than 20 a day) connection issues. Customer service is non existent, with the exception of searching through community posts online or unhelpful tutorials for troubleshooting yourself. Total waste of money.