Customer Ratings & Reviews
- Model:
- C6300-100NAS
- |
- SKU:
- 4483016
Customer reviews
Rating 4.5 out of 5 stars with 6477 reviews
(6,477 customer reviews)Rating by feature
- Connection Quality4.0
Rating 4.0 out of 5 stars
- Performance4.1
Rating 4.1 out of 5 stars
- Setup4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bad product over all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wifi would cut off. Mind you ethernet is working, but the wifi, both 2.5GHz and 5GHz would just not appear. Even raised up an issue with the manufacturer. Nothing good.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor connectivity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because my Xfinity modem failed. I could never get full bandwidth using this cable modem so I got an Arris modem instead.
No, I would not recommend this to a friendRated 1 out of 5 stars
Total garbage - Returned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant problems with wifi - disconnects and data not getting through. Quick google search shows all the issues with this router. Wish I had done that before I purchased it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Only worked 100 days
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for 100 days and it stopped working. No warranty it can’t be taken back . I will never buy another Netgear product
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Ebowen,
Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you!
Rated 1 out of 5 stars
Didn’t work with my ISP
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I followed the steps and it did not work well with Suddenlink, I’m not sure if it was a bad modem/router or if It was my ISP.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Arboi89,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Won't work with my local internet server.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a good product however when I got it home, it would not link up with my local internet server. This is not a problem with the device, it was a problem with the server.
No, I would not recommend this to a friendRated 1 out of 5 stars
No internet connect for WiFi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've spent more than an hour with Comcast to set it up, but no internet connection for WiFi. I have to returned it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JoyLife,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Failed 2nd Day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after a day and a half. Used an older version of this same model for several years with no real problems.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Stephen,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth purchasing!! Had trouble getting security settings up on it. Called Netgear and they wanted my credit card for assistance! Returned it got something different.
No, I would not recommend this to a friendRated 1 out of 5 stars
Won't work with android phones or tablets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice router except Google play will not download or update any apps. Contacted tech support and they blamed my Internet provider. Saying the firmware won't allow it...
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality and service. Product went bad and Netgear India support gave the run around. Very disappointed with this product and the support.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not support landline phone. Salesman error
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to Arris internet wi-fi & voice modem model SVG@2482AC to support landline phone service via Comcast Works well without trouble
I would recommend this to a friendRated 1 out of 5 stars
Bad connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item has bad connections and drops the wifi wish I was able to take it back and get my money back for it
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Lovedragon,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you!
Rated 1 out of 5 stars
TOO COMPLICATED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAD TROUBLE INSTALLING IT TO WORK SO I TOOK IT BACK. I CALLED THE COMPANY TO HELP ME AND THEY WANTED TO CHARGE ME FOR ASSISTANCE.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t perform upto my expectations. Bought the item in order to control devices in my home
No, I would not recommend this to a friendRated 1 out of 5 stars
defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this item. It worked well for a day and then stopped.
No, I would not recommend this to a friendRated 1 out of 5 stars
No updates available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Netgear will not support any updates for this device. Only can be updated through your cable provider, a terrific hassle. A stupid move for Netgear.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lags
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Signal is weak around my home, lags on everything. I wouldn't recommend buying it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Netgear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No work very well, always keeping freezing………………..
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Nanny,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it but very slow I use it for one week I take it back I don’t recommend it
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi Imregio,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you