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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 6,477 reviews
  • Rated 1 out of 5 stars

    Bad Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried 2 of these and the performance was TERRIBLE!!!! I had to reset daily and at times up to 6 times a day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Say goodbye to your cable company modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem because the Comcast modem I was using was not compatible with my DIRECTV hole home Genie and another DVR. The DVR's couldn't communicate with each other, so I couldn't see the recorded programs on one DVR while watching the other. Anyway, DIRECTV recommended the Netgear brand so I purchased this one. Setup was a breeze and the performance is great. Both DVR's now communicate with each other and I'm completely happy with the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear Modem/Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in this Netgear product. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Neesy,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you

  • Rated 1 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go back three time to get the right one and still they got it wrong.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not get wifi signal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Very irritated and had to return this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute GARBAGE. This router lasted less than two years.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi NashvilleCat,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, Customer service is awful no help. Don’t buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    call internet provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned not compatible for comcast 250 plus internet speed . time lost , lesson learned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy wifi stopped working in 10 days Don’t buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great all in one product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this router/modem combo product to replace the old separate modem and router and it's been great. The setup was easy and all our home's devices are on it and have great signal throughout the apartment. Very satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst device ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a lot for this device and only worked 2 months the LAN card stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    complete trash don't waste your money. Horrible signal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this by accident. But I’m sure it works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast was not compatible with what wireless service Comcast had

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not improve wifi at all I wouldn’t recommend purchasing this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am putting a lot of time into connecting to all my stuff > PS3

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just sos-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talked to a sales rep about this and he made it sound ez to setup. Wrong!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modem did not work xfiity tech said modem was bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like Comcast, hit or miss. I would not purchase this again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Minimum character s not necessary Horrible period!!!

    No, I would not recommend this to a friend