Customer Ratings & Reviews
- Model:
- EAX15-100NAS
- |
- SKU:
- 6425812
Customer reviews
Rating 4.2 out of 5 stars with 737 reviews
(737 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the EAX15 AX1800 Wi-Fi 6 Mesh Wall Plug Range Extender and Signal Booster for its ease of use, improved signal strength, and extended range. Many users also highlight the simple setup process and satisfactory performance. However, some customers have reported experiencing connection issues and compatibility problems.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good, but difficult to set up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not easy to set up. I had to contact technical support who sent me specific instructions. I was hoping it would have been easier to set up.
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi MichaelN,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. When experiencing trouble while installing, we recommend visiting this resource; https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Extender Works like a charm!!! Increased WIFI signal to cover my detached garage.
I would recommend this to a friendRated 5 out of 5 stars
VH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It solved all of my wifi issues. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Great extender
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so much better than other extenders Ive used. Highly recommend.
I would recommend this to a friendRated 3 out of 5 stars
No Wow-factor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a bit to setup because it wouldn’t connect or we couldn’t find the Wi-Fi. Eventually, after trying numerous times… it connected and now works fine
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi EmKue,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. When experiencing trouble while setting up, we recommend visiting this resource: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Living in a 3 story house, it has helped us enhance our internet connection since most modem and routers are typically installed downstairs. Great buy.
I would recommend this to a friendRated 4 out of 5 stars
Not computer savy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed extra help with my wifi little difficult at first but I worked it out
I would recommend this to a friendRated 3 out of 5 stars
Gave 3 Cause I Still Have Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honesty I Always Love The Brand And Always Used Their Products, But This One Is Just Disappointing. This Unit Keeps Dropping Signal Even Only Being 25ft Away. I Have Done All I Can To Make It Work Properly But Nothing.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi CraigL,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Netgear awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for my wifi for my computer phone tablet and other gadgets
I would recommend this to a friend- Pros mentioned:Ease of use, Signal strength
Rated 5 out of 5 stars
Good product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and works perfectly! No more dead spots
I would recommend this to a friend Rated 4 out of 5 stars
Low power buster.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does'nt have the strength that we hoped for but it is adequate currently.
No, I would not recommend this to a friendRated 5 out of 5 stars
Couldn’t be easier!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect to my existing Netgear Nighthawk based wifi system. Filled in the dead spots to areas of my home that prior wifi reach often struggled with.
I would recommend this to a friendRated 5 out of 5 stars
Great WiFi extender
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this, it gave me better connection speed overall.
I would recommend this to a friendRated 3 out of 5 stars
So so speed up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The directions to set up were not very clear and it doesn't seem to make much of a difference.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi GerryB,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your EAX15. We recommend checking out these resources when experiencing any issues with installing, as well as a troubleshooting guide for your device: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US, and also: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Good bang for the buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well. My WiFi coverage has never been better.
I would recommend this to a friendRated 5 out of 5 stars
I’m happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re at an RV park which has WiFi but it didn’t reach to where we are. The extended works just great!
I would recommend this to a friendRated 5 out of 5 stars
Great for fixing unstable connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made my speeds much more consistent and my network more stable.
I would recommend this to a friendRated 4 out of 5 stars
Extends but initial setup is a bit tidious.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extends my WiFi but definitely a little tough to set up initially.
I would recommend this to a friendRated 5 out of 5 stars
Mesh Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thoroughly read about this device because I wanted to make sure it was worth it and it was
I would recommend this to a friend- Pros mentioned:Ease of use, Range
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connection and reach of the mesh network!!!!!
I would recommend this to a friend