Customer Ratings & Reviews
- Model:
- EAX15-100NAS
- |
- SKU:
- 6425812
Customer reviews
Rating 4.2 out of 5 stars with 737 reviews
(737 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the EAX15 AX1800 Wi-Fi 6 Mesh Wall Plug Range Extender and Signal Booster for its ease of use, improved signal strength, and extended range. Many users also highlight the simple setup process and satisfactory performance. However, some customers have reported experiencing connection issues and compatibility problems.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great solution for the problem with WiFi to the back of the house.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Will not connect to my Orbi 6 router,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connect with my Orbi 6 mesh router. Seems to only want to connect with a NightHawk router. Maybe returning it.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Works well w router provided by home internet prov
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my router provided by Cox for home internet.
I would recommend this to a friendRated 5 out of 5 stars
Great Choice for Dead Spots.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Help with My Death Spot. My Router is Also Netgear.
I would recommend this to a friendRated 5 out of 5 stars
LG Oled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service, knowledgeable staff. Extremely efficient and courteous
I would recommend this to a friendRated 5 out of 5 stars
Works as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamlessly extended my network, works perfectly as advertised.
I would recommend this to a friendRated 3 out of 5 stars
So so
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok not great not poor it’s like a average not worth it money
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi OrhanM,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Cons mentioned:Connection
Rated 1 out of 5 stars
Poor connection, slow speeds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps losing connection to main router which is also Netgear and placed not far away. The times it is connected, connection speed is very slow. Devices connected to this also keep getting disconnected randomly. Cannot recommend this to anyone.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TueAfk,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Don’t try to use this with Orbi mesh router.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told this would work with my Orbi mesh router and satellites. It does not, continually disconnects and I have received errors that indicate that it is not compatible with my router.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Didn’t work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ten didn’t work. Had to upgrade internet. Would not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't tell you it is was my older model nighthawk router or the app but it didn't work for me.
No, I would not recommend this to a friendRated 5 out of 5 stars
Wifi extender
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well so far and has only disconnected once.
I would recommend this to a friendRated 3 out of 5 stars
Not what I needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was simply okay. Was hoping to extend my Wi-Fi to my porch for better signal but it still wasn't enough.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi silentparanoia,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
- Cons mentioned:Connection
Rated 1 out of 5 stars
awful
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it sucks. it cant fix dead zones . very slow connections. not worth the money. bad customer service
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi DavidW,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources for your wireless network and device: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 3 out of 5 stars
Wifi extender
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It helps, but still have issues with wifi. Nothing is as simple to set up. It was better then other's.
I would recommend this to a friendRated 3 out of 5 stars
Did not work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not resolve my buffering issue. Also had issues connecting to the internet.
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi Trynnye82,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also to troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 3 out of 5 stars
netgear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the set up is difficult and you have to tech support from netgear
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi james,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
- Cons mentioned:Connection
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total hunk of junk. The “quick start” feature with Nighthawk is a joke. Got it set up manually and working. Then it started randomly disconnecting devices and then connecting them again. Not great for working from home. Gladly returned!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TyWebb,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Not easy to use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very easy to use. Needs better explanation to set up.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Sergio,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. This setup resource with guided assistance should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Netgear Failed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Repeated attempts to get this item to work failed. The manufacturer of my modem says it's not compatible, and I was not able to get the software to load probably on my cell phone which was a requirement in order to apply the software.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Walt,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000044735/How-do-I-log-in-to-my-WiFi-Mesh-Extender-or-Nighthawk-Mesh-Extender?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team







