Customer Ratings & Reviews
- Model:
- EAX15-100NAS
- |
- SKU:
- 6425812
Customer reviews
Rating 4.2 out of 5 stars with 737 reviews
(737 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the EAX15 AX1800 Wi-Fi 6 Mesh Wall Plug Range Extender and Signal Booster for its ease of use, improved signal strength, and extended range. Many users also highlight the simple setup process and satisfactory performance. However, some customers have reported experiencing connection issues and compatibility problems.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
no coments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's very dificult to conect and not intructions or manual
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Netgear,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. This resource should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
NETGEAR - EAX15 AX1800 Wi-Fi 6 Mesh Wall Plug Rang
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get it to work properly. Waste of time trying to even set it up
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TabA2019,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with getting your EAX15 setup. We recommend checking out this installation resource: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Dont waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product randomly disconnects from wifi consistently, trash product common issue with netgear product
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Baylor,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your EAX15 disconnecting. This troubleshooting resource for your device should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Did not mesh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app does not work well with this product. It does not mesh with AT&T wi-if modem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your time!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hoping to boost my internet signal in a 2-story house. After spending five hours determined to get it to work over the course of three days, it was boxed back up and returned to the store.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi unimpressed,
We're sorry to hear that you had problems with setting up your EAX15 and have already returned it. When experiencing issues setting up an EAX15, we recommend checking out this resource with guided assistance: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you decide to repurchase the EAX15 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Hard pass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely no boost. If any change in speed, there was a decrease. It actually created dead zones.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi KatrinaR,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
worthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does absolutely nothing, i have the same signal and my garage is a few feet away from my house
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi SaidF,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item. I returned it because I bought a better one, so why do I have to give a review???
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting to the internet, very expensive piece equipment for it not to work. Netgear Customer service are awful and not helpful at all. Don't buy this
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hello,
We are sorry to hear that you had a difficult experience with the connectivity on your EAX15 Nighthawk extender. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
Stopped Working - Do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The extender stopped working. I spent hours on the phone with the support team and nothing worked. I had to purchase another extender. Do not buy this product.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi CSIM,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your EAX15, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant get it to work yet. I've followed the instructions and it still won't hook. I hope it's just me, it probably is.
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi Scott,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. This resource should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Okey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expect more from the reviews but wasn’t too impressed. Was returned
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! I would definitely recommend to anyone.
I would recommend this to a friendRated 1 out of 5 stars
Did not work for me
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could never make it work no matater how hard I tried.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi mmarin1m,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
It's real bad, guys.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is terrible. It's impossible to set up, even harder to maintain, and god forbid you have to change the network or something. Buy literally anything else.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Mike,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Disappointing dysfunctional device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convoluted instructions; time-consuming; may be worst electronic product ever purchased
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi LouR,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. When experiencing trouble while installing, we recommend checking out this installation resource with guided assistance: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Dusl band didnt work well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited at first, but had to return it because the 5.0gzh was not extending. Was very disappointed.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jossy,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your EAX15 and have already returned it. When experiencing issues with your device, we recommend checking out this extensive troubleshooting resource: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you decide to repurchase the EAX15 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Netgear wi-Fi 6 Mesh Wall Plug Range Extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see no improvement in my internet. It was difficult to connect to my wi-fi.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi NETGEAREAX1WiFiExtender,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This installation resource with guided assistance should help when having any difficulty installing: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
For any issues that you may experience with your EAX15, we recommend checking out this troubleshooting resource for NETGEAR WiFi Range Extenders: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Utterly useless. Spent a lot of time and money on this and got zero value.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MelissaR,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Netgear Range Extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and returned it within an hour. This thing is junk dont fall for it. Does not boost wifi just confuses your exsisting wifi.
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi GSXRGURL,
Thank you for your feedback on the EAX15 Nighthawk extender. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.







