Customer Ratings & Reviews
- Model:
- EAX15-100NAS
- |
- SKU:
- 6425812
Customer reviews
Rating 4.2 out of 5 stars with 737 reviews
(737 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the EAX15 AX1800 Wi-Fi 6 Mesh Wall Plug Range Extender and Signal Booster for its ease of use, improved signal strength, and extended range. Many users also highlight the simple setup process and satisfactory performance. However, some customers have reported experiencing connection issues and compatibility problems.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Able to connect two AX1800 WiFi 6 Mesh Extenders
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After some initial issues with connecting two AX1800 WiFi 6 Mesh Extenders (EAX15), I was able to research a work around. Once I took one extender, that was already set up, offline I was able to set up the set up the second extender. Both extenders are now working very well with my AX1800 WI-FI Mesh Extender (EAX20.)
I would recommend this to a friendRated 5 out of 5 stars
The boost we needed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband wanted to eliminate lag during online gaming. This small, simple plug-in device gave him the boost he needed to fix the issue.
I would recommend this to a friend- Pros mentioned:Signal strength
Rated 5 out of 5 stars
Great Mesh Extender!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great addition to my Mesh setup. I have signal in places I did not before.
I would recommend this to a friend Rated 5 out of 5 stars
Saved our Gameroom!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This made a HUGE difference in our house! We plugged it in halfway between our modem and my son's game room and he has had zero internet issues with his game lagging or stopping.
I would recommend this to a friendRated 5 out of 5 stars
Does the job well!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son required a stronger internet connection to stream his video gaming. We had a smaller netgear Wi-Fi extender but it wasn’t good enough for him to stream without being choppy. It’s plugged in under his desk and directly connected to his computer. This one works perfectly.
I would recommend this to a friendRated 3 out of 5 stars
need tech pro help setting it up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not sure it's me or the product it takes long time on DYI and yet still not sucessful...had to called in and get help from the tech support and they set it up differently than what the instruction given on the menu...at the end it's up and running but the signal not as strong as I hope for.
I would recommend this to a friendRated 5 out of 5 stars
So far- great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, great. this replaced a 14-year-old extender. Set-up instructions were sub-par - typical of most technology - seemingly written for tech savvy folks. On-line chat and phone tech help was great.
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 2 story home with the router on the bottom floor. I was having issues getting good reliable signal to portions of the top floor. This product has resolved those issues so far.
I would recommend this to a friendRated 5 out of 5 stars
Good for gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works extremely well has made the wifi work across a 2 floor house with the router in the basement and my PlayStation on the second floor!
I would recommend this to a friendRated 3 out of 5 stars
Return
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I cannot give review. I return it to Best Buy. Place is small didn’t need it. Thank you
I would recommend this to a friendRated 5 out of 5 stars
the perfect buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, excellent range of service, works great !
I would recommend this to a friendRated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a stronger wifi connection upstairs for my xbox and this works great!
I would recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Bad extender
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get extender to connect to my router. Tried all outlets to connect
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Lennyfrommtairy69,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US, and also: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Wasted my time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work out of box. Was able to get through set up and the download rate was no different compared to using the wifi from the router directly. Called tech support and their advice was to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never could get it to work. Called the help line and he ended up trying to sell me a security app subscription. No way! I returned the hardware.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi ToddF,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with setting up your EAX15 and have already returned it. When experiencing trouble while setting up, we recommend visiting this resource: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you decide to repurchase the EAX15 or any other NETGEAR product and have any issues, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Worthless product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not improve my signal strength and BestBuy refuses to accept a return. Even tried setting up as a separate network and it was no improvement . Buyer beware!!!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Techreviews206,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to get this thing setup and working Hours of trying, going online for help nothing worked I returned the product
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Unhappy,
Thank you for your feedback on the installation of your EAX15 Nighthawk extender. This resource should help you https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.