Customer Ratings & Reviews
- Model:
- EX7000-100NAS
- |
- SKU:
- 3606023
Customer reviews
Rating 4.4 out of 5 stars with 3142 reviews
(3,142 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the Nighthawk AC1900's excellent range, ease of use, and strong signal strength, leading to improved Wi-Fi coverage and performance. Many appreciate the straightforward setup process. While some users experienced occasional connectivity problems, the positive feedback on range and ease of use outweighs these concerns. The product is also frequently praised as offering good value for its price.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed instructions on how to set up and didn't work.Had to call support and they did it a whole different way.was on the phone with them 3 hours.Thye had to take control of my computer.I feel the tech was not that knowledgeable because we seemed to do the same things over and over. It didn't solve my problem of extending my wifi.
No, I would not recommend this to a friendRated 3 out of 5 stars
Didn’t improve my wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My AT&T 1GB internet would only get 35 MB max in the house! I think that it’s actially the garbage router they have, so I returned this and got a web router.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a Fan!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again….does not perform adequately at all!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Dante,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 3 out of 5 stars
Still not sure about this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to set it up. Seems to be broadcasting at 2.4ghz even though I have 5ghz Netgear Nighthawk 5ghz Wireless AC router. Will have to continue to fiddle with it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit might have been defective but it kept dropping my WiFi connection. Ended up returning and replacing with the Netgear X5 and that worked great.
No, I would not recommend this to a friendRated 3 out of 5 stars
Did not do what I needed it to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this extender to extend WiFi into my garage . Don’t notice any improvements whatsoever . Returned item
No, I would not recommend this to a friendRated 2 out of 5 stars
Lan ports failed after about a week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to extend my Google Mesh WiFi to my office in my home where I needed lan ports. The WiFi extension was excellent, but after a little after one week the lab ports stopped working. I spent over an hour on the phone with Netgear support and the resolution was to exchange it. I returned it and ended up buying the Zen WiFi AX Mini and a Netgear switch. Perfect solution for me.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi OldBaldy,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 3 out of 5 stars
Not as easy to set up as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple issues trying to set up. Spent hours on the phone with support team. Finally told us we had a bad unit and take it back to be replaced. Same issues with new one
No, I would not recommend this to a friendRated 3 out of 5 stars
Does it job
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can spend a bit more and get a better unit I recommend you do that. This is pretty good but I think it lacks a bit more juice to it.
I would recommend this to a friendRated 3 out of 5 stars
Great at first, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't seem as good of coverage after a few months in use. Could be poor xfinity service changes, but timing seems directly correlated with the new router extender.
No, I would not recommend this to a friendRated 3 out of 5 stars
Over price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the reviews this thing had i expected it to work great but..... I could not get a signal off of it returned it an got one $50 cheaper that worked better then this
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay but the range isnt great. Could use a boost, which is what we bought it for. otherwise okay.
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi superbuffundo,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
Good product for extending WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this product because it was moderately priced and I didn't need extensive WiFi bandwidth. It served its purpose and I am satisfied with its performance.
I would recommend this to a friendRated 1 out of 5 stars
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coverage not satisfactory. 1st unit had hardware problem and after contacting customer service told to return. 2nd unit functioned but coverage not much.
No, I would not recommend this to a friendRated 3 out of 5 stars
Just Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just your average extender. As far as drawbacks and features, this unit is no different.
I would recommend this to a friendRated 3 out of 5 stars
Dk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work in a two story home. Maybe might work in a small apartment.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DebK,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
- Cons mentioned:Connection
Rated 2 out of 5 stars
Good coverage when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 6 months. Every week had to reboot the router, now the wifi has stopped working. Time for a different device.
No, I would not recommend this to a friend Rated 3 out of 5 stars
WAS GOOD FOR THE 1ST YEAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAVE 3 OF THIS NETGEAR WORKING GOOD THEIRS ONE THAT WOULD NOT GENERATE IP SO IM STUCK WITH IT
I would recommend this to a friendRated 3 out of 5 stars
Not the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be reset frequently. Not as powerful as I hoped. 5G not a strong signal at further distances.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Rankin77,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
Needed Extra Range
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works ok but still have weak signal in the back of the house. If your range is short this will work.
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi dpete,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/23568" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.