Customer Ratings & Reviews
- Model:
- EX7000-100NAS
- |
- SKU:
- 3606023
Customer reviews
Rating 4.4 out of 5 stars with 3142 reviews
(3,142 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the Nighthawk AC1900's excellent range, ease of use, and strong signal strength, leading to improved Wi-Fi coverage and performance. Many appreciate the straightforward setup process. While some users experienced occasional connectivity problems, the positive feedback on range and ease of use outweighs these concerns. The product is also frequently praised as offering good value for its price.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Gets the job done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does an ok job. It is expensive for what it does.
I would recommend this to a friendRated 1 out of 5 stars
Had to downgrade firmware to work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Netgear tech support could not get two of these EX7000 extenders to work even in the same room and told me both new units were bad. I downgraded the firmware on the second one they told me was bad and it works perfectly... so off the shelf, both extenders were good with bad firmware that would connect to my existing router, but give me no internet access. They told me to order a third one from Amazon... Not Best Buys fault... Netgear should not update firmware unless all bugs are out!!
No, I would not recommend this to a friendRated 2 out of 5 stars
No Improvement over Linksys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to improve my coverage on 3 floors. I purchased 2 on these to replace 2 Linksys RE6300 extenders. There was no noticeable improvement and I returned them. I resolved my issue by bridging 3 routers(1 AC3200, 2 AC1900). No more drops.
I would recommend this to a friendRated 2 out of 5 stars
So so
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps loosing memory and constant updates. Then you call Netgear and they want to charge you over $100 a year to help you. Only reason I gave it 2 stars is because it worked perfect for a short time
No, I would not recommend this to a friendRated 2 out of 5 stars
Seemed good at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked okay in the house, but couldn't get through walls. Dropped off quickly . Had to reset it a few times because Time Warner's router would switch channels and the nighthawk would get lost and drop the signal. Would not buy this again.
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Didn’t help at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a great modem and was hoping this would boost our connectivity. Unfortunately we shouldn’t have even bought it. We saw no difference
No, I would not recommend this to a friend Rated 1 out of 5 stars
Just didn’t work. Duped.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My home is over 3600 square ft. My Spectrum cable servicemen suggested with confidence that I get this to boost service throughout. After paying almost $150 and taking the care setting it up, the connectivity lights stayed red. Welp...needless to say, back it went. I shouldn’t need an engineering degree to have this item work. Not at this price point should I have to shelve our more money to hire the get your money squad.
No, I would not recommend this to a friendRated 2 out of 5 stars
Does not have a strong range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not have a range that I expected from such a large unit, this doesn’t work any better than the cheap ones I’ve had on amazon. Not a Solution if you’re looking for reliability!
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to extend my wifi since I was teaching online due to COVID-19. After researching wifi extenders for weeks, I chose this one. First, the installation was problematic and I had to go into my router's settings for it to connect. It worked for about a week, but eventually knocked many devices off of the network. My Ring doorbell had to be completely reformatted to work again. Was not worth all of the trouble.
No, I would not recommend this to a friendRated 2 out of 5 stars
Seems to interfere or conflict with existing wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to extend range of my home Wi-Fi, after configuring this product, my range actually decreased. I am sure it is a location issue but I am not savvy enough to bother fixing it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Keeps dropping wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard wired equipment works great but everything I connect from WiFi drops. My phone, Samsung, won't connect at all anymore. It worked great to start but after it was to late to take back it started having problems.
No, I would not recommend this to a friendRated 2 out of 5 stars
Did Not Work For Us!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Netgear wifi range extender did not work for us. It states it could extend up to 10,000 sq feet however that was not the case. We placed it in a room on the second floor and the wifi would still not work!
I would recommend this to a friendRated 2 out of 5 stars
needs not met
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the range of extender wasn't as expected. also the cut internet speed to a third of incoming strenght paying for high speed want to get high speed, cheaper to run cat5 wiring to provide connection speeds wanted.
No, I would not recommend this to a friendRated 1 out of 5 stars
Will not extend 5GHz & 2GHz at the same time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wifi extender will not support 5 GHz and 2 GHz at the same time. I spoke to Netgear support and they wanted to charge me for support over the phone since I purchased this item more than 90 days ago, and provided no real solution. It is a defective device with defective firmware. DO NOT BUY!
No, I would not recommend this to a friendRated 2 out of 5 stars
Not secure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this did indeed help our Wifi problems, a few weeks after setting it up we noticed unauthorized users accessing out network. We returned the product.
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connectivity issues, constantly dropping devices at random times of the day.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Mike,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you with the connectivity issues you are experiencing: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US, and also: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 2 out of 5 stars
Netgear Nighthawk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned could not set up would not connect called spent a day trying called Netgear given two case numbers was on hold for most of the time.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi SD605,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 1 out of 5 stars
Worst router I’ve ever owned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It constantly overheats drops signal and has a horrible range. Such a waste of money and time and so darn frustrating I want to return it but sure Best Buy won’t take it even though I’m a loyal high volume customer. Don’t buy this junk. P.S.- I’m Chief Technically Officer of my company and have a minor in CS and MSIT
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't do what it says. Makes coverage worse.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few weeks, I just gave up and turned it off. Coverage is better without it. NOT recommended for any purpose. If there was an option for zero stars, that is what it would get. Wasted over $100 on it. The Best Buy "associate" said it was the best.... they apparently lied or don't know what they are talking about. I've asked around and others are having the same problem. Junk.
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay... Did not work for me.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchase.. still had blind spots at home getting wifi. Returned it to purchase google mesh. So glad I did!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Rosie,
We're sorry to hear that your EX7000 didn't work out and have already returned it. If you decide to repurchase the unit or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team








