Customer Ratings & Reviews
- Model:
- EX7000-100NAS
- |
- SKU:
- 3606023
Customer reviews
Rating 4.4 out of 5 stars with 3142 reviews
(3,142 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the Nighthawk AC1900's excellent range, ease of use, and strong signal strength, leading to improved Wi-Fi coverage and performance. Many appreciate the straightforward setup process. While some users experienced occasional connectivity problems, the positive feedback on range and ease of use outweighs these concerns. The product is also frequently praised as offering good value for its price.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Did not mesh well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mesh link kept dropping and would not even pump out 20mbps when connected. Does not work well with all Netgear routers.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi OGSickSider82,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 2 out of 5 stars
Avoid avoid avoid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work well and jams up the signal so we have to disconnect it often.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Diony,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your network and device: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Cons mentioned:Connection
Rated 1 out of 5 stars
This is absolute garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay connected to wireless. Shuts off signal to some of my laptops. Absolute junk!!!
No, I would not recommend this to a friend Rated 2 out of 5 stars
Bad extender
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work well with xfinity router was told by salesperson that it works fine with xfinity routers and that was a lie.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Disgruntledcustomer,
Our extenders are universal and will work with your router. We can help you with the setup If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
BOOSTER
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT THAT GREAT WORKED FOR A LIL WHILE THEN WOULD NOT PICK UP ANY SIGNAL FOR WIFI SIGNAL, HAD TO BUY A DIFFERENT BRAND
No, I would not recommend this to a friendRated 2 out of 5 stars
Meh....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely notice any difference. Bought to extend wifi to the upstairs. For what it cost i would have hoped for better...
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Teej,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
Not Impressed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because i love the Nighthawk routers. This did not help my range issue. I needed to reset this almost everyday.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not as effective as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy agent seemed knowledgeable about wifi extenders, but not sure he spoke with knowledge about this product. Fails to extend signals as promised.
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Bad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a good purchase as we still do not get good internet connnection upstairs. Should have returned it.
No, I would not recommend this to a friend Rated 2 out of 5 stars
not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product might work well in a newer home, but for an older house with thicker walls the signal was not strong enough,
No, I would not recommend this to a friendRated 2 out of 5 stars
Extended wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still had bad connection, my grandson was not able to play in his room. Had to return it was a waste of time.
No, I would not recommend this to a friendRated 2 out of 5 stars
did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you can not use this with knectic or windstream make sure you check with your company for it to work
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi tammy,
This extender will work with your router. Please visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 2 out of 5 stars
Not really worth for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The extender worked fine during first two months but speed automatically reduced after that.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not giving me a strong signal throughout the home.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This WiFi Extender has not given me a strong signal throughout the upstairs of our home. We decided to return it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not What I Expected...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in the performance. Started off great, but has been giving me issues for the past few weeks.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Tes2mony,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
- Cons mentioned:Connection
Rated 1 out of 5 stars
Just does not stay connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit purchased has had connection issues from early in use. It has, today, failed completely.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Buy something different!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked alright for a year and then just stopped working. Would drop wifi signal. Reset unit and updated firmware, but no luck. I purchased a smaller, cheaper unit, and it works great! Save your money on this one, and buy something else.
No, I would not recommend this to a friendRated 2 out of 5 stars
Too Complex
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not being a "Techie", I could not figure out the installation of this. In all fairness, I am just not technologically capable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the router for 3 months and it stopped transmitting wifi Tried everything to get it working and found out that others have had the same problem. Even unable to update firmware. Not sure how this got a good review with Best buy.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit kept disconnecting from the wifi and I constantly had to reboot it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi bp98,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
Additionally, we have a firmware update for your EX7000 released as recently as 10-27-21, if you have not downloaded already: https://kb.netgear.com/000064310/EX7000-Firmware-Version-1-0-1-106.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team