Customer Ratings & Reviews
- Model:
- EX7000-100NAS
- |
- SKU:
- 3606023
Customer reviews
Rating 4.4 out of 5 stars with 3142 reviews
(3,142 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the Nighthawk AC1900's excellent range, ease of use, and strong signal strength, leading to improved Wi-Fi coverage and performance. Many appreciate the straightforward setup process. While some users experienced occasional connectivity problems, the positive feedback on range and ease of use outweighs these concerns. The product is also frequently praised as offering good value for its price.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Miss
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t help us eliminate our dead zones. I ended up just taking it back.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Kris,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
Extender didnt extend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't a hieve the goal of extending my WiFi. I purchase to extend my Wi-Fi to cover my 2nd RING doorbell, and it was very inconsistent to working and sometimes not at all. I tried moving it all over the house, but nothing worked. Im returning it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MovieMan,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
not worth the money spent on it, returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed like the answer to my problems but could never get it to work properly so I returned it
No, I would not recommend this to a friendRated 1 out of 5 stars
Use a different product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to extend the range of my router for home internet. It constantly dropped the signal. The password for the system would work sporadically. I called the help line, which is located in India, and they wanted to install a program on my computer that would watch my internet. I ended up throwing this unit away
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just unworkable with our signal, house, and devices. It was worse than before we hooked it up. No help whatsoever. Husband had trouble hooking it up, and he installs internet for one of the big companies for a living. Just don't buy this.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi notme,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
Worked great and then???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It might be me but set it up and worked great for a couple of months. Now nothing and can’t get it back.
No, I would not recommend this to a friendRated 1 out of 5 stars
ASUS wins over NETGEAR
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're thinking about Netgear vs Asus...Asus by FAR has a more reliable product, mobile app, and general customer support. Specifically, NETGEAR has lost any credible customer support. When it's time to upgrade, I'll never buy another NETGEAR product...ever!
No, I would not recommend this to a friendRated 2 out of 5 stars
Fair does not cover entire home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit required a 2nd network be created impacting devices intended for use with Logitec Harmony hub
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth spending signal drop off often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth spending signal drop off often Not worth spending signal drop off often
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was setting up an office in my garage and wanted to make sure the internet reached so I bought this. I can actually get my internet better without this than with it. I returned it.
No, I would not recommend this to a friendRated 2 out of 5 stars
I returned it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for the first 24hrs. Then it randomly shut out random devices and froze up.
No, I would not recommend this to a friendRated 2 out of 5 stars
Extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not seen a dramatic difference in my internet range or speed
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi whouwit,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders"
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 2 out of 5 stars
Not very good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Signal comes and goes not dependable . Easy to set up. I would look else where.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not extend my network
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I installed and setup it kept interfering with my wireless network instead of extending it. What's worse is that it was recommended by the salesperson in Best Buy but they wouldn't take it back or extend me a credit.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi pisom100,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
Not easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works well...but very hard to set up!
I would recommend this to a friendRated 2 out of 5 stars
To limited
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The options that are supposed to make this easy to use, make it very limited on function.
No, I would not recommend this to a friendRated 1 out of 5 stars
Constant wifi drop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Netgear offers little or no tech support. The wifi on this router continuously drops. I tried every type of online ideas and couldnt fix it. I replaced it with a Lynksys and that was the only solution to my problem.
No, I would not recommend this to a friendRated 2 out of 5 stars
Mehhhhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for my setup. Wound up going with an enterprise setup from ubiquiti
No, I would not recommend this to a friendRated 1 out of 5 stars
Keep losing signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I never got this.... for some reason We keep getting disconnected from the wifi and have to rest the whole device all the time. It is slower than being connected to the normal Wi-Fi.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wouldn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't pick up the wifi kept saying it was too far away ended up going with a different brand
I would recommend this to a friend