Customer Ratings & Reviews
- Model:
- EX7000-100NAS
- |
- SKU:
- 3606023
Customer reviews
Rating 4.4 out of 5 stars with 3142 reviews
(3,142 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the Nighthawk AC1900's excellent range, ease of use, and strong signal strength, leading to improved Wi-Fi coverage and performance. Many appreciate the straightforward setup process. While some users experienced occasional connectivity problems, the positive feedback on range and ease of use outweighs these concerns. The product is also frequently praised as offering good value for its price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
My first net gear product worked better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this to work. I am currently working from home and I needed a better wifi range. The nighthawk failed me. I am so disappointed. I returned it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DonnafromBK,
We're sorry to hear that you had problems with your EX7000 and have already returned it. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you decide to repurchase the EX7000 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Not what I hoped
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not set it up correctly and ended up blocking my wifi instead if extending as intended. Called tech support but no help. Not recommended.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi 25characters,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/23568" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
can not get it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pricey range extender. The directions are extremely poorly worded!!! I am not a novice, but it simply has not worked. I am going to try again tomorrow...but it looks like it is going back.
No, I would not recommend this to a friendRated 1 out of 5 stars
Looks good and fits in a window
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, even tho it connected to my router it would not connect to internet. Troubleshooting couldn't find any problems. Customer support was to busy to answer so I had to return as defective
No, I would not recommend this to a friendRated 1 out of 5 stars
A return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant recommend it one way or another . I had to return it because the salesman sold me the wrong thing and when the tech came out to install it he said it was not what I needed .
No, I would not recommend this to a friendRated 1 out of 5 stars
item didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought the extender had to exchange because it did not work the second extender did not work either so I return it because it would not get the ip address
No, I would not recommend this to a friendRated 1 out of 5 stars
ANOTHER POOR NETGEAR PRODUCT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NETGEAR - Nighthawk AC1900 Dual-Band Gigabit Mesh Capable Wi-Fi Range Extender - Black FIND SOMETHING ELSE
No, I would not recommend this to a friendRated 1 out of 5 stars
Work for a few months then quit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to get it replaced by best buy but it was out of the 90 day warranty. I have tried 4 times to get it replaced with NETGEAR and have not received the correct part
No, I would not recommend this to a friendRated 1 out of 5 stars
No resolution achieved with this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product following advice received after consulting with the Best Buy employee. No resolution achieved. As a matter of fact, more dead zones and dropped wifi signals. Save your money!
No, I would not recommend this to a friendRated 1 out of 5 stars
Confusion regarding installation of Arlo cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.directions not clear on both he product being reviewed here as well as the Arlo system. Had to return this because was not able to use it for the security system. Very confusing and time wasted trying to figure this out.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not perform extender function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I setup the router to expand my 2.4GHz band it only worked for 3 days then proceeded to kick everyone off the router until you reset it.
No, I would not recommend this to a friendRated 1 out of 5 stars
I could not get it to work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one would help me including the geek squad! Some girl say if it was not too long ago I could return it . I said I wanted help setting it up and then she cut me off!
No, I would not recommend this to a friendRated 1 out of 5 stars
Confusing for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean, nothing was wrong with this. I think it was too advanced for me and I didn't understand how to get it to connect, so I just returned it.
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi theapplelover,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you
Rated 1 out of 5 stars
Not good, at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought my signal it was going to be better but didn't make any difference at all; I'm very disappointed whit this product
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.‘‘P poor” instructions and the worst customer service ( tech support) I’ve ever experienced.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy, but the results were zero. There was no improvement whatsoever in my wifi signal strength anywhere at all in my home. I tried the device in several locations, with no luck.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product doesn’t work well extending wifi I set it up in different locations still no good
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work well. I tried moving it to several locations in the my home. It worked sporadically I returned it to the store. I would not recommend this Wifi Extender at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Made internet connection worse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe we did something wrong with set up, but this actually made our internet connection worse!
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of time and money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time and money! No range, so I returned it and bought a mesh 6 system. Problem solved!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Iceman,
We're sorry to hear that you had problems with your EX7000 and have already returned it. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you decide to repurchase the EX7000 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team