Customer Ratings & Reviews
- Model:
- EX7000-100NAS
- |
- SKU:
- 3606023
Customer reviews
Rating 4.4 out of 5 stars with 3142 reviews
(3,142 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the Nighthawk AC1900's excellent range, ease of use, and strong signal strength, leading to improved Wi-Fi coverage and performance. Many appreciate the straightforward setup process. While some users experienced occasional connectivity problems, the positive feedback on range and ease of use outweighs these concerns. The product is also frequently praised as offering good value for its price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Ineffective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item does not perform as mentioned in the pre-purchase details. Very unreliable and needs pairing with main router very often.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wi-Fi extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t live up to what was said. Wasn’t strong enough to get a goo signal.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi CeCe,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance or additional resources, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was highly rated by the store salesman so we bought it. After setting it up it did not work well at all. Returned this item for a refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Complaint - read the review!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not purchased by me on 1/27/21. If I find it charged to my card I will stop all business with Best Buy!
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for about half a day, but when I tried to use my computer working from home, I didn’t see any change.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MarissaH94,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Wouldn't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for the first month of owning.Unforntantly signal became very intermitten and now is sitting as an overpriced paperweight on my desk.
No, I would not recommend this to a friendRated 1 out of 5 stars
AT&T Uverse sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with AT&T Uverse. Returned. Got great return service.
No, I would not recommend this to a friendRated 1 out of 5 stars
mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not work on my system have seek Geek squad for help . recommended to replace with a different extender
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi xander,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
- Pros mentioned:Signal strength
Rated 4 out of 5 stars
Best of the best...... for now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Nighthawk AC3200 and decided to get this as an extender. my signal downstairs doubled and im very happy with both Nighthawks. however, as I mentioned in my review on the AC3200, the specs on this router is also over kill. But the bright side is, I don't have to worry about it for some time. one , when you go into the setting, you have to create an account. I don't see the need for me to give my email address since I paid for this (spam mail....#. to avoid this, you can just make up a email address #doesn't need to be active) and create an account. over all, best of the best for now. until something better comes in a few months........
I would recommend this to a friend Rated 1 out of 5 stars
DoesNotWork
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to expand my wifi network with these product. It did not do the job. I just returned it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi GreatWifiCoverage,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Not easy to set up as an extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not an easy setup so I returned it and I would not buy this item again
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi teapot19,
We're sorry to hear that you had problems with your EX7000 and have already returned it. We have an installation resource with guided assistance available we recommend using when facing trouble installing: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you decide to repurchase the extender or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
This device sucked as an extender
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This.....device..... sucked....... as an extender.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi ThatGuy,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
I do not recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Netgear Nighthawk did not improve my wifi, it made it worse.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi NotTechie,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
a real bad idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The terrible cost of using this item is the tremendous slow down you'll suffer from using this device. Very bad trade off. No good.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the one for me. Did not Extend my wifi as I needed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work as intended, would not recommend.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Juno,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
This is a AP and doesnt function as a extender
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a network engineer I cant believe I actually wasted time and money on this product
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi NetworkGuy,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you
Rated 1 out of 5 stars
Wrong for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a way to allow my PC to be wifi. No one asked what I was doing just pointed and said this it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't notice much of a difference.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally didnt notice much of a difference using this router.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work as advertised returned it. It actually made it worse Shame I was excited to use it.
No, I would not recommend this to a friend