Customer Ratings & Reviews
- Model:
- MK63S-100NAS
- |
- SKU:
- 6452544
Customer reviews
Rating 4.3 out of 5 stars with 451 reviews
(451 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Nighthawk AX1800 Dual-Band Mesh Wi-Fi System's ease of use, extensive coverage, and strong signal. Many appreciate the system's performance and relatively easy setup process, while some experienced connectivity issues and occasional compatibility problems with certain devices or services. The system's price point also received positive feedback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Do Not Get It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this Nighthawk for about 3 months. Looking to mesh the Wi-Fi throughout the house to get dead zones. Install was very easy no issues at all. After a few weeks of installation I noticed my devices wouldn’t connect. Had to reset the router several times a day. Playing on my Xbox series x I had a ton of issues. Lags and even lags out. My streaming services would disconnect. It was bad! I had so many things disconnect from the router and had a hard time even using the Wi-Fi. Ultimately I disconnected it and went back to the company router. Looking for a more complete mesh system then this. Do not recommend.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi mlshore,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you for your devices disconnecting: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
For the issues with lagging, we recommend this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 4 out of 5 stars
East to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no issue hooking up with Northstate only took me about 20 min
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ended up being a better purchase than we originally thought.
I would recommend this to a friendRated 4 out of 5 stars
Good!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!!! Kinda wish it had came in a 4 pack.
I would recommend this to a friendRated 5 out of 5 stars
Happy customers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed my wifi issue of poor reception in particular areas of my house. I also got this on sale, so it was worth the price.
I would recommend this to a friendRated 4 out of 5 stars
no more internet issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a better connection all over the house.
I would recommend this to a friendRated 5 out of 5 stars
Get mesh for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth the few extra dollars to get WiFi 6. For not being the most technical and Triband this mesh works very well.
I would recommend this to a friendRated 5 out of 5 stars
Simple install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, fast install. Nice size product. Not big and bulky. System has 3 cubes....one for each floor of my house.
I would recommend this to a friendRated 5 out of 5 stars
Work amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these ones and after I return the other one they are working wonderfully
I would recommend this to a friendRated 5 out of 5 stars
Rng Expander
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was the right application for the system. i am impressed how it works with the AT&T Fiber setup
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
I wouldn't recommend this to my enemies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The app walked me through the entire process and waited until the very last possible step to finally say it's not compatible with my Netgear Modem C7000. It did not say the mesh network is not compatible with my modem. It says that the app is not compatible with my modem. Thanks. I didn't know Netgear only hires trolls. Hilarious.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Mesh Network
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mesh system. All streaming TVs and devices and not a glitch.
I would recommend this to a friendRated 3 out of 5 stars
frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ever since we bought the Nighthawk AX1800 we have issues with both the internet losing IP address and one camera going off line all the time. We are changing internet providers to get a faster speed, hopefully this helps. So far not very happy.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi keithevans,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 5 out of 5 stars
Mesh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3200 sq foot house with no dead spots now. Also have coverage for 1/8 of a mile in all directions from the house.
I would recommend this to a friendRated 5 out of 5 stars
Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Able to get better use of my WiFi connection in different parts of the house that I had trouble connection to.
I would recommend this to a friendRated 2 out of 5 stars
I wanted to like it....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this system, I really did. I loved it at first, but over time, it became very unreliable. And by time, I'm talking two months. Constant reboots required, just generally unreliable. I have it paired with a 1 gig fiber connection which is mostly stable. Hardwired, 900+ up and down, but with this, even right next to the main unit, best is 400 on a phone, 500 on a laptop, and what's worse is the constant dropping. I mean constant - several times per day. Reset, rebooted, retired... over and over. Avoid this if you want frustration-free. When it's good, it's good, but more often than not, it's not good.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi EfficientAndQuality,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 5 out of 5 stars
Decent wifi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wired great whenever it did unfortunately my internet provider is not very reliable service
I would recommend this to a friendRated 5 out of 5 stars
Netgear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Equipment was fairly easy set up and is working just fine. Finally got a got stable connection
I would recommend this to a friendRated 5 out of 5 stars
Netgear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I had questions and the customer service was very helpful. Easy setup.
I would recommend this to a friendRated 5 out of 5 stars
Netgear for the win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like advertised! Spreads WiFi out through a 5000sq ft home with no dead spots.
I would recommend this to a friend