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  • Front. NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black.
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NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

Model:
RAX30-100NAS
SKU:
11277124
$139.99

Customer reviews

Rating 4.7 out of 5 stars with 938 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 938 reviews

  • Weekly Reboot required

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this router has required weekly reboots. Firmware is up to date. Wifi shows available, asks for password to rejoin, enter correct password but a no go. Tried to access the router via the Nighthawk app to see if I could trouble shoot issue, shows offline. Router couldn’t be accessed via Ethernet connection either, requires reboot to clear issues. It appears some Netgear routers have this intermittent problem & the fix is to roll back the firmware. The Nighthawk app is good and useful. When the router works, we have had no issues, ISP is 1G fiber. Multiple 4K streams no issues. Ordered the ASUS RTAX86U from Best Buy, only $100 more plus lifetime free security. Will be I stick on 4/8, that’s when the Netgear gets returned!

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    No, I would not recommend this to a friend

  • Good router for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for one of my rentals works good for my renter

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    I would recommend this to a friend

  • Netgear AX2400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet still not as fast as I would like, I was hoping to have better results

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    I would recommend this to a friend

  • Not thrilled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like having to use a phone app to setup something that is connected to my computer. Yesterday I woke to no WiFi in the house. Had to call halfway around the world to get it working again.

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi KatManDEW,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • router ight hawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working well good router connectios in other rooms

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    I would recommend this to a friend

  • Good little router....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent router. Hopefully it last more than two years.

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    I would recommend this to a friend

  • Router works well but seems low quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is plastic and cheap. It works well well but I wonder if the buttons will break. One of the ports seems like it pushes into the frame when you insert the ethernet cable! That is not a good sign.

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    No, I would not recommend this to a friend

  • I think it's working . . .

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's working but don't really know. Sometimes the wifi still doesn't work and sometimes its just fine. Not sure if its the router or maybe the basic signal is off/unreliable.

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    No, I would not recommend this to a friend

  • Some may like it but I don't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't work in my 1400 sq ft house. I tried different places but still didn't work. When I left the house, it would turn off. Every day, I had to turn it back on and reinstall my devices.

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    No, I would not recommend this to a friend

  • Don't force to install Mobile App and Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR Nighthawk has weird subscription terms one has to accept before one can use the router. Why NETGEAR is forcing me to sign up for a subscription that I don't want? NETGEAR is forcing you to install their mobile app for the installation and accept a subscription which I don't want to be the biggest downside of using this product. I like NETGEAR products but with this recent changes of mobile app installation and MUST Accept subscription turned me off.

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    No, I would not recommend this to a friend

  • Mine was unstable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Netgear wireless mesh network and replaced it with this. My internet went up and down so I changed it out again with another brand and my internet connection has been solid with no issues. I returned this one.

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DesertSandy,

      We're sorry to hear that you had problems with your RAX30 and have already returned it. When experiencing issues with your wireless network, we recommend checking out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Failed to restore Blink Home Security 2nd time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 weeks trying to get geek support (twice) to restore home wifi, and still No Blink security, we are installing Xfinity today returning Netgear tomorrow!

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    No, I would not recommend this to a friend

  • WIFI

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed was not that good.. I like the product but the price is problem

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    I would recommend this to a friend

  • Netgear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was ok couldn't get it to connect to my internet we call folk at Netgear to fine out where was the problem but still couldn't get it right

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    No, I would not recommend this to a friend

  • Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the replace one , I got a defect one , return and exchange, working now 

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    No, I would not recommend this to a friend

  • Would turn off on us.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woul turn on and we conencted once but it wouldnt let us connect again. Would just stop working basically. Then we'd reset it and NOTHING would fix it. Set up was easy dont get me wrong but when it doesnt work, whats the use?

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Emily,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Not all routers were made equally

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a little over a year then it’s like it just quit throwing signal.

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi David,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. We recommend checking out this troubleshooting resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to get help, access the latest downloads and user manuals, and join our community. If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Perez NightHawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works okay so far. This item was easy to install, but the overall coverage may be an issue at times. Our internet has also slowed a bit since purchasing and installing this item.

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    I would recommend this to a friend

  • Great reliability and performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the premium price. Great reliability and performance!

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    I would recommend this to a friend

  • Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my internet faster from my location in the house

    This review is from NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router - Black

    I would recommend this to a friend
Page 41, Showing 801-820 of 938 reviews
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