Customer Ratings & Reviews
- Model:
- RAX30-100NAS
- SKU:
- 11277124
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
to a friend
Great pick up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device wish it had a little more range but that’s an easy fix with an extender.
I would recommend this to a friend
Stay away
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy router, so full of bloatware, especially that armor crap it makes you activate, i have a lot wifi issues since i got it, sometimes even though im putting the correct passwords on different devices, stlll says incorrect password lol.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi LuisJ,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Netgear router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great netgear router! We have a lot better wifi with this router than the old one.
I would recommend this to a friendReturn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return item, couldn't get it set up right return and used old one
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TammyB,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had an issue while setting up your RAX30 and have already returned it. When experiencing trouble while installing, we recommend visiting this resource: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you decide to repurchase the RAX30 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for 3 months and it keeps shutting off. Was doing well but guess now it's turned to garbage.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi tsec,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is really good for the amount of money. Great product.
I would recommend this to a friendRange is great…perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what is supposed to..always connects. Never loose connection.
I would recommend this to a friendReturned, Just not strong enough, I suppose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say we had to return it. Was off more then On. Went without internet for over a week. We went with a Router Modem combination the next week.
No, I would not recommend this to a friendNetgear router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Netgear router works very well. I would def recommend.
I would recommend this to a friendGreat technology
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great technology and highly recommended for all ages
I would recommend this to a friendDoesn't communciate with ISP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried to get this router working several times. After several times of trying to get it working, I finally called the tech support. 45 minutes on line with tech support and the only answer was it was the problem is from my ISP. Interestingly, my old reliable router has no issue with my ISP! Don't recommend.
No, I would not recommend this to a friendRecommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great! After xfinity upgraded my service area, I needed a device that would keep up with the new speeds. The app for this device also scans the devices connected to your network to prevent threats. Very easy to use. Installation instructions were also straight forward.
I would recommend this to a friendNot Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent price and easy set up. The wifi signal strength is good but could be a little better.
I would recommend this to a friendI'm out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not bridge with modem, took several day to get spectrum out to trouble shoot the problem, when i took router back for refund i was past the 14 day return policy, so I'm out of luck and money! I probably not stepping back in store!!!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MichaelG,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Very bad product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No range coverage as described no more Netgear products
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Zanzoon2000,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup with online support. Customer service was helpful.
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product didn't work. I called out to Spectrum to find my problem because I assumed the the this NEW ROUTER was functioning. Spectrum repair tech checked-out the NEW ROUTER and found it WAS DEFECTIVE when tested with his equipment. I'll never buy NETGEAR products again. I wasted time and travel to buy a piece of junk.
No, I would not recommend this to a friendJunk do not buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Worked great for 3 months. Had to unplug and move it, hasn't worked since despite resetting and trying to update the firmware.
No, I would not recommend this to a friendJUNK! Breaks after 30 days and Isn't returnable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage device. Worked great for 30 days and then started intermittent failures right in time for it to be unreturnable. DO NOT BUY!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DakotaD,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend visiting this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Nighthawk junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because it locked all my wifi device out 3 days after purchase . Was instucted by the Geek Squad something was wrong with the firmware .. my opinion its junk !!!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi RayC,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your RAX30 and have already returned it. When experiencing a connection issue with your device, we recommend checking out these troubleshooting resources: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US, and also for your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team