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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.7 out of 5 stars with 938 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 938 reviews
  • Rated 1 out of 5 stars

    Malfunctioned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of the router going in & out, it finally stayed "out". The exchange (at Best Buy) was easy enough and new router is working just fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    feels super cheap out of the box,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is cheaply made, the the main ethernet port was broken out of the box, buy better quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse than my old router. Didn’t help with lagging on my wifi enabled devices…at all.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Matt,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    WORST COMPANY EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router stopped working 2 weeks after return period was over. Net gear has to make the worst routers possible known to man.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi LORDSNEAKS,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. If you are having problems with your RAX30, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow disconnects everytime, i have to reset the router constantly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved to a new apartment which has a dedicated fiber hub in the closet. With the apartment comes a COX wifi easy connect router. The router was faulty. And instead of continuing to go back and forth with COX's IT, I decided to buy a new router. I have an old Netgear Nighthawk, but it's around 6 or 7 years old and caps out at 500mps if I remember right. Unlike the bold one the new one was easier to set up because it has an app and a QR code to register it to the app. The old one I had to go to netgearlogin.net and connect through the browser. The app allowed me to set everything up the way I like much quicker. No hassle, no going to YouTube to watch a video. Oh, and it's fast and handles the fiber speeds perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nighthawk router...challenge with bootup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because it wouldn't boot up. Bought a different model at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JonnyGojira,

      We're sorry to hear that you had problems with your RAX30 and have already returned it. When you experience any trouble while installing a NETGEAR Router, we recommend checking out this resource to assist: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.

      If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    NETGEAR Nighthawk WiFi 6 (RAX30)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my NETGEAR Nighthawk 2400 WiFi 6 Router (RAX30). I have used Netgear as my preferred brand for my routers for many years, and I have never been disappointed. I decided to purchase a new router because I wanted to upgrade. I had my last router for approximately 10 years, and it was still operational, but I wanted a WiFi 6 router. The signal strength and range are better, so I am very pleased. I have been wanting to upgrade. However, I have been extremely hesitant to make a new purchase due to my fear that the set-up would be too time consuming. I definitely want to express my extreme pleasure that the set-up was very efficient, particularly when using the Nighthawk app! I definitely would recommend the NETGEAR Nighthawk 2400 WiFi 6 Router (RAX30) to any purchaser!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent uograde!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Netgear router and it still worked fine, it was just old & slow and hadn't been supported with new firmware in a couple years. I’ve tripled my speeds with RAX30 and am now getting what I’m paying for thru my ISP! The router was super easy to set up with the Nighthawk app and even guided me to set up my old network ID & login. Love all the new features in the app compared to my old router. More customization & security options, among many other features. Combined with my new Netgear modem (CM1200) as well, my connection has never been faster!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don'y Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. Apparently this router was defective? I replaced it with the Google Mesh and it worked great. So I returned the Nighthawk router.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get Routed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lost connection a few times when modem still has internet connection but good overall, more reach and less choppy than router from spectrum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router with great security and connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Knighthawk AX2400 was easy to setup and is connecting well with all my family's devices. The phone app was easy to set up and I can manage the router settings right on my phone. I like that it notifies me who is connected to my device, plus I have the latest security that my old router was lacking. It's another Netgear product that earns a good rating thanks to a good design and solid performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk is fast, easy to set up and with 4 available ports, is a good buy for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nighthawk to replace an out of date router I owned. My old router couldn’t connect to my Iphone and required you to be hardwired into it to get a strong signal in my little 1200sq ft house. Not the Nighthawk. Set up was a breeze, the app is easy to use, love the ease of parental controls, being able to create a guest password for visitor's and for the first time in years my Apple TV works perfectly, my IPhone hooks up to it perfectly and I have 2 gamers in my house all running off the same signal with no signal drops and no buffering. While the Nighthawk cost more than a lot of other brands out on the market it is worth every penny. Couldn’t be happier with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Netgear stuff! Easy to install, works great with really good support. It doubled the coverage of my old router. The best part, according to my husband, is the cool, hip, easy to remember password it came with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because I play PC. I love how easy they made it to open ports through the app. The RGB lighting is so beautiful at night! Great product for the price! Will buy it again, if I ever need to. A happy customer, Andy :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install literally took 10 minutes max. Instantly compatible with all my devices and ISP, and good speeds to boot! The nighthawk app is also a lot nicer than my previous one. Great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup, fast service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our router died during a recent power outage. I was able to pick up this route at a very reasonable price. It provides fast service for my household of 4 heavy internet users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Netgear!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me start of by saying that I absolutely love this thing! The internet speeds are lightning fast and I don’t drop WiFi signal even in other rooms and outside of the house anymore. I cannot recommend all of Netgear’s products enough! If you want the best then don’t settle for the rest! Go team NETGEAR! You won’t be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, recommended by my tech guy. It was on sale, so that was even better. It is so much better than the wi-fi router that we replaced. Just what we needed!

    I would recommend this to a friend