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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 938 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk AX2400 Dual-Band Wi-Fi Router's ease of use, performance, and range. Many appreciate the strong signal, straightforward setup, and the helpful app. While some experienced occasional connection issues or compatibility problems, the positive feedback on performance and ease of use outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 938 reviews
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works good. Range is very high. Easy for setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No Issues With New Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup, solid performance. Currently running two TV's and for other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Improvement over an old router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a little over a year ago. So far has been an excellent upgrade when I updated to fiber over cable internet. Good range outside the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Good for Use with an Existing System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job with good strong coverage for a 3 bedroom house; but it is not easy to set up to work with an existing wired network especially if that network includes one or more switches. I used the Android app to for setup only, and then I uninstalled it. If you are going to keep the app on your phone, then I urge you to read the Netgear privacy statement; it says basically that they vacuum up everything possible including your location and then sell it to data brokers. The app also tries to get you to spend a lot of money unnecessarily. The app does NOT allow you to access all of the router settings; you need to login with a web browser for that and the web interface is not designed to be used on a smartphone. I had a problem where the router was blocking internet to my main Windows 11 desktop computer, so I could not use it to login to the router to unblock it (the app does not have access control settings).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've installed a few Nighthawks with my job, but never had one myself. I needed to get a new router recently, and opted for a Nighthawk this time. It's been very good since I took it out of the box. Set up was a breeze, and I haven't had a single issue with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR Nighthawk 2400 Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price and an easy set up made this purchase a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Nighthawk AX2400

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was a recent upgrade for my home Network which was lacking in speed and range. After setting it up (which was easy to do) I was able to reach speeds at or near the 900mbps that my internet provider was offering. This router also provided excellent range throughout my home. This has been an exceptional purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great upgrade without breaking the bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great! Our internet got upgraded to fiber and the old router couldn’t keep up. This one does great with a couple computers, phones, Nintendo Switch and Apple TV. Needed to call my internet company for help setting up, if the auto set up doesn’t work try that as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable and fast acess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely allowed us to access higher speeds with our internet service. modem wifi would only get us at most 100mbps but this router hooked to the modem with ethernet got us up to 800mbps (we paid for the 1gbs). worth it if you bought the speed levels above what the standard modem wifi offers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    An amazing router, and easy to setup.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectrum swore I was getting the speed they offered but all my speed tests said I was short by 300 Mbps. Turns out, the provided router, not the modem, was at fault. This router solved my problems effortlessly! Within a few minutes, I was up and running at full speed. No call to tech support required.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good router, bought it for general use but the speed and security is good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Speed of the router allows game consoles to be run wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Nighthawk Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product of choice has always been Netgear. No frills, no mess. The Nighthawk has not disappointed me! Its a great design and has exceeded my expectation in range. I would have given it a 5 except the use of app on phone should be an exception not a requirement since not everyone likes to use their cell phone for set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    well worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of living with slow wifi so I bought this device and the Nighthawk DOCSIS 3.1 Cable Modem. After upgrading my Xfinity wifi plan and connecting the devices, these things work like a charm together and now I have great wifi signal and speeds. Not to mention, the Nighthawk app is great for management and updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    great wi-fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect easy set up the range works throughout the entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good support good app but didn’t work well for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything easy to setup app is also very easy and very useful. The only reason not giving it 4 stars is after having for 2 weeks it internet went out twice and had to reboot the router. I exchanged it for higher end NETGEAR and have had no issues. Maybe other people won’t have this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router by far is one the best I've ever had. After upgrading to fiber and gig speeds, I needed something that could handle the bandwidth and distributed flawlessly throughout the house. After research and reviews I decided to go with this bad boy. With 12 devices connected so far it easily pushes out 900 plus on upload and download. I'm in heaven right now.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Nighthawk routers, and recommend them for home installations all the time - probably overkill for an apartment, but your question involving something a bit older, you’ll love it.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Not tech savy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First problem it would not connect(bad cable) then it would not connect to windows 7 even though listed on the box and troubleshooter rep. Had to end up buying a plug in wifi adapter. This computer was hooked up to the old router with no problems. Also this router seems to switch between 2.4 and 5g on its own

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze. Speed is fast. Range is excellent.

    I would recommend this to a friend