Customer Ratings & Reviews

Don’t buy! Waste of money. Satellites never link back up when power goes out. Can be hours plus before you get internet and a lot of headache trying to reset and link.

I cut my cable tv and cable phone. My son games hard and with this setup and the app, you can run gaming wireless instead of needing a wired system.

so far so good. have had it a little over a week now. devices seem to be working much better than on the supplied stuff i was renting from spectrum

Total waste of $400. Netgears customer service is no help either. Constantly drops wifi all day. Have to unplug and reset it daily. Could never get the app to work and customer service couldnt figure out why. The whole thing was a mess from the start. Should have refurned it but really needed a high powered router for homeoffice, but right after 30 day warranty if completely starfed having major issues. Signal strength is great for the few hours a day that it does work, but drops at random times all day long through out the day.

Installed the system in our home and within 2 days one of the Satellites failed. Customer support was TERRIBLE! No direct number. No response from the chat for 2 days! Returned it and purchased a different brand and have had zero issues.

Had the system for less than 2 years and both satellites no longer work. When the satellites were working their coverage was spotting and my phone would randomly disconnect.

Mesh works great... when it works. Randomly, my connection speed will be reduced from 400Mb/s to less than 1 Mb/s. The only way to restore the connection to full speed is to reboot the router. Additionally, the router randomly reboots, seemingly whenever a device connects to it, causing constant interruptions to connectivity. Netgear has a KB article providing several solutions on their site that don't work. After attempting the suggested solutions, to no avail, I returned the first router I purchased and exchanged it for another but both issues persisted. Knowing that Netgear is aware of the problem, I waited, hoping the issue would eventually be resolved via a firmware update. It's been 8 months now and several firmware updates later, still no resolution. The product is now outside of the 90-day support window and I refuse to pay for extended support only for them to have me repeat the steps I've already tried and wipe all of my settings. Especially since I've determined that these issues aren't isolated to this particular router, it being my second. Should have cut my losses and exchanged it for a Linksys instead of another Netgear while I was able.

Do not recommend if your using a Verizon Router currently AND have their TV plan. Completely lost my verizon menu, on demand and tv guide due to not supplying the box by the verizon router.

DONT BUT !!! PIECE OF JUNK!! Wasted $300 & I always have to reset. Can’t have guests cause my WIFI SUCKS!!

Worked extremely well for about a month. After that, I have to reset either a node or the router every other day to get higher than 5-7Mbps speeds. I have google fiber and should be getting max speeds non stop.

Super fast. Yes pricey, but if you have problems with WiFi singal in your house or business, this may be the solution for you.

Needed to tk upgrade the internet reception in my house found this on sale what a difference

Great Wi-Fi upgrade. Definitely worth the money if you are having trouble with the ax1800 kit

Not happy with the setup. Returned and purchased the Google Nest Mesh product for same price - and much better results.

This is one of the worse, inconsistent, unreliable, user unfriendly mesh network I have ever seen. I had a Tp-link and sold it hoping this would be an upgrade, Worse tech mistake I have ever made.

The bottom line technical issue with this device. That they don't tell you about, until it's too late is. When you do a factory reset, you can not use the same Network name and password again with it. so EVERYTHING you have in your home that connects to the internet- must be completely reinstalled and updated. Moreover, this product is a mess. I tried it for a year. IT would lock up an shut down the internet about once every 2 months, I have to do 5 full factory rests- which forced me to change my network id and password every time- so every device (80 total between smart home devices and tablets phones, computers ect on my network) had to be manually reinstalled and set up every time , every time. Each time I had to do this it took almost 2 hours on the phone with Netgear and about 6 hours of reinstalling my devices and smart home automation. the tech support from Netgear was a disaster every time. they insisted their steps would fix it and insisted I was wrong when I told them it was what I did the last time. And every time they left me in a lurch. They would not honor a refund and replacement. And Best Buy would also not honor a refund or replacement. I also paid for the extremely expensive extended support through Netgear which would not be prorated through a refund. All told I spent about 800.00 on this system. and it was a nightmare every 8 weeks. please stay away- by the time you realize it's not going to work for you in the way you need it to. it will be too late to get your money back.

Quick and easy setup and much faster then the unit from the cable company and covers a much larger area.

This mesh network works really well, we have never had a more stable and reliable system.

I purchased mine about three months ago, it worked fine at first but then started to slow down on me, I changed channel and then worked for another day or so until it stopped working all together, I tried a restart and resetting nothing worked, I would not buy again or recommend! I have been working with technical support for about two weeks now and still no luck it's garbage! At four hundred dollars I expected so much more what a waste of cash!

Very good quality, i was surprised bu the ethernet speeds at the satellites.