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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 907 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Nighthawk AX4200 Dual-Band Wi-Fi Router for its ease of use, impressive range, and strong performance, frequently citing positive experiences with setup and the user-friendly app. Many also highlight the improved signal strength and expanded coverage it provides. While some users experienced occasional connectivity issues, the overwhelmingly positive feedback points to a generally well-received product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 907 reviews
  • Rated 5 out of 5 stars

    No waiting!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AS soon AS I turn it on better picture & quality. NO buffering .It is great. What we needed. Thanks again to the guys.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Setup

    Rated 1 out of 5 stars

    Netgear Nighthawk not easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because of all the reviews and seller ads that said it was easy to install. I've been trying to install it for 2 days now, still no luck. while my laptop and desktop recognized it, none of my other devices can find it (Alexa and printer for example), and it is slower than my last router. I'm ready to call this a $200 loss and go with a different router. Good luck, you may need it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Electrical Warranties worry Free

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy truthfully back their products up! They’ll even come to your house to set things up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for hotspot & smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great with our at&t Netgear router. I like the wifi 6 technology and it has enough bands to handle all our smart home traffic and yet free up fast lines for gaming and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice nighthawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Nighthawk is very easy to set up and very easy to use and it is really a good product

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Router Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear AX4200 Dual Band is easy to set up with the mobile app. I have multiple computers and tablets and have had no issues with connectivity. I did have to reset my modem and that caused on boot up a red light on the router's internet connection LED to turn red. I do have internet connection, but the LED should be white. On Netgear community this seems to be an issue, nothing major and I would recommend this router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    netgear-nighthawk router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received in a timely fashion . easy to assemble . Technical support could be a little better . Overall seems to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS TIME FOR AN UPGRADE AND THIS ROUTER CHECK ALL MY BOXES,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this one of those routers that Batman can hack and see a sonar picture of my house?

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Bricked Router after one week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took well over an hour to set up with the “easy to install app” (sham). Mind you, this isn’t my first router install. Probably my tenth in the last decade and this was by far, the hardest. I think mostly due to the app. Had the router plugged in for ONE week and over the course of that week I would have devices randomly drop for no reason, and then come back on (I.e. my ring doorbell, door locks, etc.) Decided to try and look for a firmware update to see if that would fix the problem. Lo and behold, there was an update available. I started the process and then the app kept saying it couldn’t connect to the router (mind you, ALL THE WHILE I’M CONNECTED TO THE ROUTER ON MY PHONE, ALREADY). I turn the app off and disconnect the router from it’s power source, leave it off for about 15 seconds, and then reconnect. The router won’t reboot. Red and white flashing light on the power LED. “Tech support” tried to have me reset and when that didn’t work they told me the router is bricked and I would have to replace. WOW THANK YOU. 100 headaches later and after about 6 netgear routers that I have owned, I will be switching to a different brand. Make sure you look at all of the people complaining about how the firmware update bricked their routers on the netgear forums. Huge red flag that I should have done more research on before buying.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Hoffmanjake,

      We're sorry to hear that you are still experiencing issues with your RAX43, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great range through many walls.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Completely fixed my internet connectivity issues even without an extender/booster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router. I run at least 20 devices all over the house and i dont have to pay the 5$ a month spectrum charges fir theirs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh... small networks ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my older router thinking it was a good buy. I've been having issues almost daily with the WAN port losing connection and having to turn it off an on again. After doing more research, turns out that it can't handle all the devices on my network. 25 is the max LAN/WIFI. Count how many total devices you will be using before purchasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my application

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second AP, and this router/AP combo was exactly what I was needing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works but android app only for setup.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works well but apparently Netgear does not make a PC app to let you get into it to make changes. You enter the ip address and you get to the router log in, then you have to set up a "Netgear" account. You go back with the password for that and you get "something went wrong" I changed the password several times and it always something going wrong. The android app works but you can't make some of the system changes with it. So it requires a router login and an online netgear login. Spent an hour with support, all they do is confirm you have internet access and then say you have to use android for router access. Also my wife's cellphone doesn't work with the IP address for some reason and I had to keep my old router as an extender for her phone to work. If I had known about this I would have bought another brand of router.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a been a very great upgrade, has helped with having great connection while working from plus also online gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Home My domain My cave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works well in home vicinity excellent reception

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was broken right out of the box! Had to take it back with no problem other than round trip on gas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Nighthawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Nighthawk yet!! It’s powerful enough to get through cinder block basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far, easy setup good range app was easy to install

    I would recommend this to a friend