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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 907 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Nighthawk AX4200 Dual-Band Wi-Fi Router for its ease of use, impressive range, and strong performance, frequently citing positive experiences with setup and the user-friendly app. Many also highlight the improved signal strength and expanded coverage it provides. While some users experienced occasional connectivity issues, the overwhelmingly positive feedback points to a generally well-received product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 907 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is chill, the 400,000 emails that I got to review it was annoying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed last weekend. House runs off wifi and it boosted it. Havent had to reset the internet router since we installed, much better than what our provider gave us. Quality on our cameras improved when we switched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fancy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was really looking forward to this new router until....I realized it wasn't a cable modem/router combo. Returned it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this device twice now. I'm not exactly happy how much it cost but im extremely happy with the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NetGear routers are the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! With multiple tablets, IPhones and laptops, we haven't lost the internet once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The parental control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not tech savvy then this is the router for you. The parental controls and dashboard are very easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose. Set up not that simple. Quirky setup, accessibility.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Camper1,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. When experiencing any trouble while installing, we recommend visiting the following resource: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 3 out of 5 stars

    Good, but needed firmware update before connecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnected fairly often at first. The nighthawk app couldn’t finish the install at first due to the router needing an update

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having so much trouble with buffering, but this seems to have fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still get a little buffering when streaming. Other than that it’s a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer guy much happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had absolutely no issues with this router, and I’ve been blown away at how many devices can be supported at once. A good investment indeed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top marks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My download speed has increased dramatically. I’m not waiting an hour for an update that is only a few mb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good WiFi controls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can control the WiFi when you want to have it on or off.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Strong output

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Old router didnt fulfill internet connection in whole house this does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend all people to go here. Best buy is best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is truly amazing. Really comfortable and sound quality is aweome!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps Going Off Line Have to reboot constantly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2.4 GHz band keeps going off line. It's only 6 months old. This is really bad because our security system and other smart devices use the 2.4 GHz. Very disappointed. Tech support is difficult to decipher. Even though it is under warranty the app is no use. Had to dig on the website to find a way to request help. They probably want me to ship it. Which is of no use, then we will be out of wifi and my security system would be off line.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has allowed my entire family to use all of their devices with Wi-Fi all at eh same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO ISSUES AND A WIDE AREA OF WIFI FOR LARGE HOMES.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is bad. It's not as fast as my old router that was a Asus. The connectivity is terrible, it constantly disconnects if you Enable AX, which enables OFDMA. Once I disabled that, at least it didn't disconnect me. But if I transfer something to the net drive, it slows down to 10MB/sec. It's just a terrible router and I wish I didn't buy Netgear.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi NewFLRez,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.