Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$87.99
Save $162
Comp. Value: $249.99

Customer reviews

Rating 4.6 out of 5 stars with 905 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Nighthawk AX4200 Dual-Band Wi-Fi Router for its ease of use, impressive range, and strong performance, frequently citing positive experiences with setup and the user-friendly app. Many also highlight the improved signal strength and expanded coverage it provides. While some users experienced occasional connectivity issues, the overwhelmingly positive feedback points to a generally well-received product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 905 reviews
  • Rated 1 out of 5 stars

    Very bad product I was very Disappointed,

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to plug in the TV every time you want to use it. You can't hook up any security cameras you can't hook up any wyze cameras, Nothing works with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Router sucks and so does Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a little over a month ago and the thing went on the fritz and of course I can’t return it since they only give you a week to return the item

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Curtis,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We have a troubleshooting resource we recommend using for your device if you are running into any issues: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

      If you are still having problems with your RAX43, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and had it for 5 months then out of no where it. Stopped working I called Netgear and they was trying to charge me 135$ To fix it I’m never touching that crap again

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Trash,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

      All NETGEAR products come with 90 days of complimentary technical support, and 1 year of hardware replacement warranty. If you are beyond the 90 days of complimentary support and you need additional technical support you will be asked to purchase an extended support contract, but if the device has failed and needs to be replaced you will not be charged for the support call, since this is covered under the hardware replacement warranty.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Failed after month and bad update AVOID NETGEAR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear sent an update out that wiped WiFi settings and ever since WiFi service goes in and out even after a factory reset. Avoiding Netgear products in the future.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi PhilD,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. If you are having problems with your RAX43, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Avoid like the Plague

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d return it if I wasn’t two weeks outside the return window. I have a higher end Netgear router that is perfect. This one is nothing but trouble constantly.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Unhappy,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Do not buy!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Doesn’t even last one year. I have returned one already and now I have another one broken awaiting return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nighthawk Ax4200

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My signal kept going out so I returned it to the store

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi ReginalM,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your RAX43 and have already returned it. When experiencing a drop in signal, we recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

      If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Doesnt increase internet speed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt change anything, internet speed did not increase at all, just a waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1st week: zooming.... now crawling.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st week: zooming.... now crawling. Not a good product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice looking

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the poor rating is because i was told from ziply that it wouldn't do any good because we are on dsl

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Dwayne,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Wifi in every room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had my old router shut down completely so it was time for a new one. I explained to the Best Buy representative that I needed a router that would reach wifi in all corners of my two story apartment and he suggested this model. Not only does it work in every room, but it works fast! Before I needed two routers for my entire apartment, now it’s just this one. Love that I can access settings and test speeds through an app as well. Overall very pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Night hawk

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work in my house. I have a four level house. It didn’t reach my top level

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi,

      Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    wifi look elsewhere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible range, could not transmit through even one wall. :(

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi idontknow,

      Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview

      If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Router regret

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has made my internet even slower than it was before. I regret buying it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    run don't buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not that good of a product, run for a better quality product

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Routersucks,

      We are sorry to hear that you have had a negative first experience with your Nighthawk router please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works like a dream with nighthawk app

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the RAX43 with CM1200 and getting way more out of my service now over spectrums loaner equipment. I’m glad I don’t have to rent their equipment anymore so again at least for me, this was very beneficial. Had a hiccup because I still had spectrum router connected but once I unplugged (wait for 10seconds) , and replugged NETGEARs equipment only, The app links everything and practically set everything up on its own. Definitely download nighthawk app it’s user friendly and provides many options to include added security to protect against hackers, this truly provides next level service for internet management. When it comes to internet NETGEAR has set the standard and I refuse to have anything less from now on…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 5 out of 5 stars

    Fast and Easy set-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process was incredibly easy with the phone app. As long as you have cellular data to download the app or maybe stop by the coffee shop to get it on your phone beforehand, or even use your old router, you'll have your new network up and running in no time. The signal has been very reliable. The connection point in my place is a little way away from my home office, so I was concerned the connection might be spotty and I would have to run a cable somehow, but I have been very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Excellent Product so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product now for almost two weeks. It has been great so far. Love the app that comes with for the phone and the options it gives. Signal has been great and seems to process everything fast. I have several devices on the wifi, most is older equipment using newly acquired wifi adapters for two computers and an internet phone. Top notch product if you ask me :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works terrific

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By clearedasfiled I replaced my 6350 with this and it is easy to set up and reaches everywhere. Only thing I do not care for is the attempt to upsell a security subscription. I do not buy subscriptions to anything, thank you. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Range, Signal strength

    Rated 5 out of 5 stars

    Best Signal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last netgear router (the ac1700) was constantly dropping the 5ghz band. This router has amazing range, signal and hasn't dropped the 5ghz band. Amazing for fiber optic connected homes.

    I would recommend this to a friend