Customer Ratings & Reviews
- Model:
- RAX49S-100NAS
- |
- SKU:
- 6515294
Customer reviews
Rating 4.6 out of 5 stars with 399 reviews
(399 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Nighthawk AX5300's ease of use, performance, and extended range. Many appreciate the strong signal and improved coverage it provides, along with its generally user-friendly app. While some noted the router's larger size, the overwhelmingly positive feedback centers on its performance and ease of setup.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy set up you know what im saying you jusy screw those wings on and youre gon
I would recommend this to a friendRated 5 out of 5 stars
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its cool looking and tbh im just tryna get the points for writing this review
I would recommend this to a friendRated 2 out of 5 stars
Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work the instructions were not very clear.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi AlanW,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. When experiencing trouble while installing, we recommend checking out this resource: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
- Pros mentioned:Performance, Setup
Rated 5 out of 5 stars
Fast and Stable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a fan of NETGEAR products. This new Nighthawk AX5300 Dual Band Wi-Fi 6 router is no exception. Note that this is not a MESH router - this is a single, stand-alone yet capable router that covers 2500 sq ft. If you have a small multi-level home, placing this on the center floor in the middle of the layout is your best bet. If you have a sprawling setup with lots of metal/concrete interference, you might want to consider a 2 or 3 node mesh router - like an Orbi. Overall - I am very please with the performance of this router. In addition, the 5 gigabit ethernet ports (1 WAN, 4 LAN) make it convenient to hardwire multiple devices if you need the truest and fastest speeds - like for gaming. This device has a triple-core process and 512MB or RAM to easily handle up to 25 devices. This router uses the AX wireless standard - to handle the newest and fastest generation of WiFi devices. Note that your existing desktops/laptops/devices may not yet use the AX standard - but since the router is backwards compatible, you won't have any trouble connecting. Again - this is a very capable device that is easy to setup and use! If you haven't upgraded your Wi-Fi for a couple years - this will make a significant difference in your experience. Always be sure to update the firmware as well - to be as safe and secure as you can!
I would recommend this to a friend Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome router with cool features. Easy setup happy with this purchase
I would recommend this to a friendRated 5 out of 5 stars
Great Router the Net Gear 5300
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit glad I got it as I always been using NetGear products
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Couldn't ask for more
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Netgear Nighthawk AX5300 and associated Nighthawk app work flawlessly both during the easy setup process and in everyday use. This is my third Netgear router and each of them has worked well. The only reason for upgrading was to take advantage of the increased speed coming from Xfinity. I occasionally have thought it might be better if Netgear provided router passwords that were a little more random and complicated, but after changing the network and password in 21 items, I was glad for the memorability of this one. I also appreciate the built-in protections it has and its easy connection to my new modem. We don't have a large house, but the signal is strong downstairs and up and in closed-in rooms. The price was also reasonable. In my opinion, it's a great purchase for high-speed Internet in any small to medium house.
I would recommend this to a friend Rated 5 out of 5 stars
Wi-Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup with their supplied tech support. Professional
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i think it is great, but i don't own this item....
I would recommend this to a friendRated 2 out of 5 stars
Decent router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Had a few issues contacted netgear and they resolved most of them. The main issue that they couldnt resolve was the router stops working after 2-3 days and requires a reboot. Its very anoying since my old netgear router never did that. However the wifi connection is great and is very fast. Just wish the reliability was better. After a reset everything works as it should. I did find my own solution. I hooked up a smart plug to my router and scheduled a daily reset at 3 am when im sleeping. That reolved the issue. But i shouldnt have to do that it should just work out of the box without a third party solution. Mybe the memory gets bogged down after a few days i dont know.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jarrett,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Nightmare !! Need to forget ASAP.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to configure and very flaky. Dropped connection within 24 hours. I never take any chances with my routers which is the lifeline for work and home. So, I am returning it tomorrow.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JoyJoy,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing problems with your RAX49S and are considering returning it. When experiencing a drop in connection, we recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need additional assistance, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Dropped internet daily. Restarted to reconnect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped internet conection at least once every day for 3 weeks..... even after adding a new Netgear CM700 router!! I went back to my old Netgear AC2400. No internet drops.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi CharlesK,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Can not get set up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very frustrating! All thr hype about easy set up is nothing but a lie! Not even heavy enough to be an expensive doorstop! Bery, very very disappointing! Never again! Waste pf time and money!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Annie,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. This resource should help you: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Won't handle but just a few smart devices.crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NETGEAR - Nighthawk AX5300 Dual-Band Wi-Fi 6 Router - Black. Won't handle but just a few smart devices. This is not for a smart home setup at all. Very cheap crap
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi GeorgeS,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Not what I was looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was returned because it also needed a modem, which I'm on broadband, who needs a modem? Waste of time and money
No, I would not recommend this to a friendRated 1 out of 5 stars
Nighthawk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I couldn't get it to work for me it was probably my error
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DavidK,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. We recommend checking out this resource when experiencing trouble installing: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
- Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Fast and simple setup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no option but to use Cox cable in my home. They already charge too much for the service. I have no intention of paying even more for a router. I’ve been using a Cox Cable modem and connecting a router to it for years. I have a SamKnows device on my network so I always know what kind of speeds I have. (For information on SamKnows, just type that word followed by “.com” to get details.) My router was getting very old so this Netgear AX5300 is a nice step up. I’ve seen my upload and download speeds change with the download speed really going up. I was getting 240Mbps download and 8.5Mbps upload with my old router. Changing nothing else, I now get 578 Mbps Download and 9.69 Mbps upload. This is on a .5gb cable line. I love the increased speed. Now a little bit about the router itself. I’m very comfortable going into a router and changing it’s configuration. I can do it from a terminal session, a web interface and via Android app. With this router, everything was done from my phone. Don’t get me wrong, I have of course used the web interface, but the initial setup was all done on my phone. This is the 1st time that I have done that. It took me through all the necessary steps to allow me to duplicate the setup of my old router. (I had my old router turned off.) I switched the cables over to the Netgear AX5300, turned it on, and everything connected and started working. The router handles devices at 5 ghz protocols a, n, ac, and ax.and 2.4 ghz protocols b, g, n, and ax. The router can be configured to automatically detect the best way to connect any device. The router has QOS, the ability to block sites and services, and the ability to schedule times to block internet access. You can also configure the router to send e-mails when problems arise. While they state that it can handle up to 25 devices, I have over 50 and everything works flawlessly. I love the speed on the router as well as it’s simplistic setup. As long as you have a cable modem or DSL modem, this router would be a great addition to your network.
I would recommend this to a friend Rated 1 out of 5 stars
Slow slow slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 year. Just slow after checking modem router was the issue
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, keeps cutting service. Worst router ever had.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi ShawnP,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Skip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to go on a phone just to activate this thing. Returned it.
No, I would not recommend this to a friend




