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Customer Ratings & Reviews

Your price for this item is $169.00
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 341 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Nighthawk AX5400 Dual-Band Wi-Fi 6 Router for its speed, ease of use, and overall performance. Many appreciate its range, signal strength, and simple setup process, as well as the reliable connection it provides for multiple devices and the added security features. However, a few customers have reported occasional connectivity issues, and some find the price slightly higher than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 341 reviews
  • Rated 5 out of 5 stars

    The best router for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXACTLY WHAT I NEEDED FOR STREAMING GAMES IT HELPED EVERYONE IN THE HOUSE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed for our internet. We kept having problems with our other one so we bought this one and it was on sale too.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product and easy to use

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the router was extremely easy and took seconds, the connection in my house is way better now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, been using Netgear Nighthawk for the last 13 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfectly in all area. Upload speed is covered as shown

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Connections Bad Administration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless device connections. But Note you must create an internet account with Netgear to administer/configure the router. It is not a just user & password. So to troubleshoot the device if your internet is down their solution is a HARD RESET and wipe out all your settings. Had I not traded in another old router for a discount I would have brought it back and bought some other mfr.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy This Router!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Netgear routers for years, including the previous version of this router. This router config is TERRIBLE. Once connected to the internet, you cannot browse to the IP address of the router for config settings; rather, you need to create a Netgear account and log in via cloud/web. However, after creating 2 different logins, I still get "Something went wrong, try again". TEch supports answer? -- disconnect the router from the internet so you can access it in a "normal" fashion. I termeinated the call and returned the product. This will be my last Netgear purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont know this product at all. Had to return it for the combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for Boomers to use. Highly recommend~

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of use, i think i will now change back to TP-Link. They were great for me and this device is not really broadcasting well. Not too strong to cross a couple of Drywalls. I thought it would be an upgrade but no. Every case is different and this is my particular case.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi VosChonay,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Everything you need, with the secutiry of WPA3!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Router I've used, with a past of several manufacturers.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 2 out of 5 stars

    Very unpleasant set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product. NETGEAR customer service is awful, very unpleasant set up. It is dual band so the speed is not that fast if you have multiple devices. I spent over one hour trying to set it up. It has a good range as promoted. They offer a malware protection for 60 days free and then they ask to pay a subscription for the use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Ours went out and we bought this one and it is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine but on the advice of my Geek I upgraded to eero

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing internet speed

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can handle 3 consoles connected to it no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for a medium size (2800 sq ft) home. Happy with purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this router at all. My old Asus router runs circles around this Nighthawk. Can't recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to separate my different kids devices and pause the Wi-Fi signal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about two years now and the internet still is wonky.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nighthawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven’t had the unit long enough to really judge good or bad.

    I would recommend this to a friend