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Customer Ratings & Reviews

Your price for this item is $169.00
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 341 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Nighthawk AX5400 Dual-Band Wi-Fi 6 Router for its speed, ease of use, and overall performance. Many appreciate its range, signal strength, and simple setup process, as well as the reliable connection it provides for multiple devices and the added security features. However, a few customers have reported occasional connectivity issues, and some find the price slightly higher than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 341 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    High speed, no problems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, High speed, no problems. Second one I've bought.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Best Mid-Tier Router

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up switching providers awhile back to get 1G up/down and did a lot of research on this unit. Ended up getting it on sale for an incredible price and couldn’t be more happy with how it’s performed over the stock one my last ISP gave me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent throughout my whole house, my family is happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Very good Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are up in a very busy tourist area in a park model with a metal roof and this router is working great. Every device we are using works with out buffering. It even works great outside by the fire pit and across the road at our friends camper.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Trash the cable junk and get this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been paying the cable thief for some time not knowing that I was barley using what I was paying for. Not like the cable people will tell you. I purchased this and now I’ve gotten way better signal than the junk they sale you. I would definitely recommend this to anyone in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast, and strong connection. Perfect for my family of 6 people. Easy set up with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good with bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router works great with crap network service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other router was starting to fail, and since I had a Netgear modem, I decided to stay within the same ecosystem and get their router. Setup could have been a little easier, but fortunately Netgear support was there to help. They require you to setup the router via smartphone; however, apparently, my phone was too old to do the job, so Netgear support had to walk me through how to complete the task. Once I got it setup, I had to listen to a sales spiel to get me to sign up for a service contract. No thanks. In all the time I've administered my own modem and router (save for the setup this time), I've never had to contact customer support. I consider a service contract to be a colossal waste of money. Anyway, the router is working well, and I'm happy to have chosen it.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent WiFi Router covers the whole area I need easily

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fulfills its functions as described. Have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It’s worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best thing I’ve gotten my other router is about 100’away and I was able to get the same speeds as provided with 1000 upload and download speeds

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device easy setup, strong signal........

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear Nighthawk AX5400 is perfect for anything, including a security system. The Internet is super fast and you won't be disappointed with this product! I highly recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Verizon Fios router that was really cutting down our high speed connection. This works extremely well in our 1250 sq foot, 2 story house, and we're big gamers. Our gaming latency has improved greatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little pricey but has speed and range!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you have patience (for the app to take you through the steps)...the Nighthawk app was decent and took me through the steps but...it took a few tries for the router to recognize the modem but in the end, it worked. NETGEAR, make the app better! Anyhow, my connections are faster and have great range! No lag or dropouts either...

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router. Wide coverage and I am so satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has easy setup and the app that takes you through is user friendly. great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, fast internet. A lot of customization

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say buying this product definitely boost my home Internet. This is a great pick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote Working Class Hero!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved my remote work issues with video conferencing calls dropping off. Now I come through crisply with minimal interruptions on Teams, Zoom, etc. Easy set up.

    I would recommend this to a friend