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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 335 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Nighthawk AX5400 Dual-Band Wi-Fi 6 Router for its speed, ease of use, and overall performance. Many appreciate its range, signal strength, and simple setup process, as well as the reliable connection it provides for multiple devices and the added security features. However, a few customers have reported occasional connectivity issues, and some find the price slightly higher than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 335 reviews
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks in and it is working VERY well. Had houseguests, doubling the number of WiFi supported devices (9 total) and never noticed a slowdown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had much of an issue with loss of the internet due to a weak signl. Granted i dont own a huge home but great coverage on all the devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not up to expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 10yr old Netgear router that I wanted to replace and add WIFI-6. Received the V2 version of this router and did the usual update to latest firmware. Went about changing over my smart devices on the 2.4 band and found that two devices would not connect. While on the second floor, they are no more than 25ft from the router on the first floor. Old NG had no problem with these. The 5 band was good, higher data rate than my old router; but had more lag. Seemed to do a better job when multiple TVs were streaming. For the price I could not justify keeping a router that had issues on the low band. Online reviews with test results looked pretty good, but they were all done on V1 hardware, perhaps some conners were cut. Also the setup was a real pain once the router was put onto the latest firmware. I've had netgears before and probably have an account but didn't want to register and kick off of the additional software until after testing. If you want to access your own router after updating the firmware, then unplug it from the internet. Then you are able to log in and check settings. If it is on-line it will force you into logging into a netgear account. Aweful.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Breezeline cable internet no issues - Solid device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for over 6 months now - I haven't had any issues. Solid investment no need for hangs or reboots. Using it with breezeline cable internet service. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slow Internet? New router is the solution.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my Internet was suffering. Ended up I just needed this upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,saw my wifi speeds pick up mad fast. its a crazy product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. We finally have internet that works. I do t have to test it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've never w o n anything but I'm very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Wi-Fi excellent reception very happy. Thank you so much for all of my appliances and the care that I've received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR - Nighthawk AX5400 Dual-Band Wi-Fi 6 Route

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. At least I don't have to pay Charter anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems plenty strong and works for my 5 tv's. good choice for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi is bwtter than ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can connect up to 16 devices and it doesnt slow down. With two small kids its perfect for all the internet needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet much improved!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Has improved my home internet and has not caused any issues for the past few weeks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Connections Bad Administration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless device connections. But Note you must create an internet account with Netgear to administer/configure the router. It is not a just user & password. So to troubleshoot the device if your internet is down their solution is a HARD RESET and wipe out all your settings. Had I not traded in another old router for a discount I would have brought it back and bought some other mfr.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. It has helped me to get excellent wifi strength throughout my two-story townhouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and WiFi strength and reach were night and day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy This Router!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Netgear routers for years, including the previous version of this router. This router config is TERRIBLE. Once connected to the internet, you cannot browse to the IP address of the router for config settings; rather, you need to create a Netgear account and log in via cloud/web. However, after creating 2 different logins, I still get "Something went wrong, try again". TEch supports answer? -- disconnect the router from the internet so you can access it in a "normal" fashion. I termeinated the call and returned the product. This will be my last Netgear purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best router for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXACTLY WHAT I NEEDED FOR STREAMING GAMES IT HELPED EVERYONE IN THE HOUSE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont know this product at all. Had to return it for the combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed for our internet. We kept having problems with our other one so we bought this one and it was on sale too.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product and easy to use

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the router was extremely easy and took seconds, the connection in my house is way better now

    I would recommend this to a friend