Customer Ratings & Reviews
- Model:
- RAX50-100NAS
- SKU:
- 6398063
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the Nighthawk AX5400 Dual-Band Wi-Fi 6 Router for its speed, ease of use, and overall performance. Many appreciate its range, signal strength, and simple setup process, as well as the reliable connection it provides for multiple devices and the added security features. However, a few customers have reported occasional connectivity issues, and some find the price slightly higher than expected.
This summary was generated by AI based on customer reviews.
Inter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Perfectly in all area. Upload speed is covered as shown
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, been using Netgear Nighthawk for the last 13 years.
I would recommend this to a friendExcellent Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for Boomers to use. Highly recommend~
I would recommend this to a friendIt's OK
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of use, i think i will now change back to TP-Link. They were great for me and this device is not really broadcasting well. Not too strong to cross a couple of Drywalls. I thought it would be an upgrade but no. Every case is different and this is my particular case.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi VosChonay,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Everything you need, with the secutiry of WPA3!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Router I've used, with a past of several manufacturers.
I would recommend this to a friend- Pros mentioned:Range
Very unpleasant set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product. NETGEAR customer service is awful, very unpleasant set up. It is dual band so the speed is not that fast if you have multiple devices. I spent over one hour trying to set it up. It has a good range as promoted. They offer a malware protection for 60 days free and then they ask to pay a subscription for the use.
No, I would not recommend this to a friend Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Ours went out and we bought this one and it is great
I would recommend this to a friendUpgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine but on the advice of my Geek I upgraded to eero
I would recommend this to a friendRouter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router for a medium size (2800 sq ft) home. Happy with purchase.
I would recommend this to a friend
Amazing internet speed
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can handle 3 consoles connected to it no problem
I would recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this router at all. My old Asus router runs circles around this Nighthawk. Can't recommend.
No, I would not recommend this to a friendEasy setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ability to separate my different kids devices and pause the Wi-Fi signal.
I would recommend this to a friendWifi
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about two years now and the internet still is wonky.
No, I would not recommend this to a friendIts an internet thing that says its a router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Routers out of the box should be able to connect two computers together via ethernet cables. It should have a DHCP server built in so you can talk to and configure it. NOT Netgear. To do anything you have to connect it directly to the internet PERIOD. So its an internet thing that calls itself a router. Thats just wrong and its going back. They can keep it.
No, I would not recommend this to a friendNighthawk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Haven’t had the unit long enough to really judge good or bad.
I would recommend this to a friendIt’s ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The signal is strong when it works, but for some reason I would always loose the internet connection at night. Since switching to another router I no longer have that issue.
I would recommend this to a friendDon't waste your Time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is horrible, I will never trust or recommend this brand to anyone. Setting it up was very easy but after setting it up it wouldn't receive any service. I called customer service but they weren't at all. Please don't west your time trying to buy this product I tried it but it wasn't successful. Thank God for best buy for accepting returns, if not my money would have been a west. The only thing I regretted was wearing my time.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi UchennaC,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you if you experience any connectivity issues: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Would be ZERO stars if possible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure when this happened, but Netgear now charges you for “security” protection to be able to even USE THE ROUTER!!!!!!!!!! We were told we’d have to buy a subscription and just ONE year was $150. Theyre now forcing subscriptions on customers. I paid over $300 for a router just to be told id have to buy a subscription.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Shellbelle,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your device. We believe that you may have contacted an erroneous Support Site, we recommend visiting the following resource on information how to verify an official NETGEAR Support site as well as Social Media Accounts: https://community.netgear.com/t5/Orbi-Wi-Fi-5-AC-and-Orbi-with/How-to-verify-official-NETGEAR-websites-authentic-NETGEAR/m-p/2226727#M133587.
If you need assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email. We recommend that you use only official NETGEAR support resources.
Regards,
NETGEAR Team
New Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a bit difficult to set up and it took two technicians, but so far it has been alright.
I would recommend this to a friend- Pros mentioned:Speed
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was an upgrade purchase and is exceptional and fast
I would recommend this to a friend