Customer Ratings & Reviews
- Model:
- RAX50-100NAS
- |
- SKU:
- 6398063
Customer reviews
Rating 4.6 out of 5 stars with 336 reviews
(336 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the Nighthawk AX5400 Dual-Band Wi-Fi 6 Router for its speed, ease of use, and overall performance. Many appreciate its range, signal strength, and simple setup process, as well as the reliable connection it provides for multiple devices and the added security features. However, a few customers have reported occasional connectivity issues, and some find the price slightly higher than expected.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was an upgrade purchase and is exceptional and fast
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Woot woot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome bells and whistles and really simple to set up
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing wifi router! We get great connection speeds!
I would recommend this to a friend Rated 3 out of 5 stars
Do it for the gift card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to find out how to optimize, but would really like the gift card.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router was supposed to be a replacement for the router that looked like one of those Star Wars spaceships in the router, kept cutting in and out with signal had to return
No, I would not recommend this to a friendRated 1 out of 5 stars
Ash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst router ever, configuration is not working when i called the tech support, they told me to take the router offline do the configuration and connect it back again and we have some issues with this product. Thats weird
No, I would not recommend this to a friendRated 2 out of 5 stars
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nothing work with Wi-Fi because it keeps intermitting! Im so frustrated with it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Dimples,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource for your device should help you: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Great router needs storm/jolt protection built in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These routers work great until a storm or tree falls on a house. I had a tree fall and part of it hit my house, this took out there night hawk routers and three routing switches. Why does a tree falling have this effect? This is a very expensive replacement and If there were more protections against jolts or surges this might save consumers money.
I would recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 3 weeks. Just beyond return period.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MarkF,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your RAX50. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 4 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well for the price I have no issues with it so far
I would recommend this to a friendRated 4 out of 5 stars
Good router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some connection problems, control who has connection is easy.
I would recommend this to a friendRated 1 out of 5 stars
Died, not even a year old
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died already...Great! Tired of replacing these Netgear routers.
No, I would not recommend this to a friendRated 1 out of 5 stars
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not tor me .... Or my needs... .I I returned it to BB
No, I would not recommend this to a friend- Pros mentioned:Range
Rated 5 out of 5 stars
Great router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace internet provider router. Easy to setup and works great. 15-20 devices connected at any given time. No buffering while streaming or security cameras going offline due to poor connectivity. Strong signal in 2 story 2,500sqft home. Would recommend without hesitation.
I would recommend this to a friend - Pros mentioned:Range, Signal strength
Rated 5 out of 5 stars
Great Device and Great Coverage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Device with great range. My whole 1300 sq/ft, single floor unit is covered with full signal. I pay for 800 down and get between 750-800 over Wifi. Be sure to enable the auto assignment of the 2.4/5ghz channels if you dont want to mess with assigning each device in your house to an individual channel.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Wifi 6 is blazing fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thing in '20 because it was supposed to be, "future proof," and it certainly has lived up to that promise. It really pursed me off when I bought it for $300, then saw it on a Black Friday sale for $149 two months later, though. That's what you get for being too thirsty for the latest tech, I guess. At the end of the day, I'd buy it all over again right this minute for $300 even though you can get buy two of them at that price nowadays. It's been that reliable.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 4 out of 5 stars
Worth the purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product about a year before using it (was testing out another model during a short move). Despite this, the product was easy to set up, easy to connect other electronics, and have had no issues so far. It works fast for what I need it for - TV, video gaming, working from home, and house cleaning products with wi-fi.
I would recommend this to a friend - Pros mentioned:Ease of use, Range
Rated 5 out of 5 stars
Great signal strength
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and have signal throughout our four bedroom single story home, front porch and around yard! Very pleased!
I would recommend this to a friend - Pros mentioned:Signal strength
Rated 5 out of 5 stars
Easy setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a easy setup when using old wifi name and password from old router you don't have to reconnect everything to new router(like cameras, tvs, phones). Very fast supports 2g download speed and you can keep updated on your current speeds and how good of a signal you have with the router anywhere in the house or outside.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Amazing Speed and Reliability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is providing me speed and reliability that I've never had before with my internet. The app makes it super easy to set up and control, and I have no complaints at all for the device
I would recommend this to a friend