Customer Ratings & Reviews

I purchased the NETGEAR Nighthawk AX5400 as an additional router for my home. It was easy to set up. You will need to use the Nighthawk app to do so. I liked that I didn't have any real issues so far. It offers a nice steady wifi signal throughout my home. It works well with my older model Night Hawk router as well. The attenas were easy to attach and the box includes the power cord and an Ethernet cable. So far I've been happy with it. It's been able to handle streaming devices and smartphones with ease.

Easy to set up, even for a tech novice like me. Step by step instructions on the app made it simple to connect devices and set preferences. I like that I can monitor devices and connectivity on the app, even remotely. I highly recommend this product.

Great! Never gave me and issues with connectivity. I made my house a smart home and it reaches all covers of my house and more!

We were struggling with streaming speeds on multiple devices. We did not wanting to upgrade our internet, so we purchased the NETGEAR Nighthawk AX5400 WiFi 6 Router (RAX50) to attempt to decrease traffic and increase the speed on multiple devices. Thankfully this router works like a charm! With 6 bands, it’s more than enough to regulate multiple devices without getting congested. Now we all can play games together on our individual devices. Definitely recommend this router!

Excellent router, setup was a breeze and operation is really great. Only problem I had was the antennas were not in the box. Fortunately, the one it replaced fit perfectly and worked okay.

Our Router was recently checked to make certain all is working as new and it is. We subscribed to a one year warranty to ensure that if we should have a problem, we would receive free service to repair it. Thank you for your recent service performance check.

Works exactly as advertised, Has great range and a very stable connection. love this product!!

It works great, my internet is working faster, I really recommend it!!

Upgraded because old router couldnt handle all my devices. Definitely not disappointed

Easy Install, A very nice upgrade for our office. Thank you

Does what it's meant to, so three stars I guess. Setup experience is poor if you know what you're doing and don't want to create yet another account, download an app and have a device that "phones home" The webUI experience is poor. Even minor config changes take a long time to save. This could be true for the "Nighthawk" app as well, I didn't bother with it. Ethernet ports do not have activity\link lights.... not a big deal... until it is. Consider a different product if you value your time.

The router when connected works fine. The problem was that when I tried to set it up it would not connect. When I contacted technical support they told me I needed to purchase their assistance and they had three options for various lengths of time that ran from 250 to 350 dollars. I have never had to purchase assistance to set up a purchase and I feel this was close to a scam and I will never purchase from NETGEAR again or any other company that charges you to set up their product.

I recently purchased the AX5400 to replace my old dying Router. It preforms flawlessly and giving me better WiFi signal then I have ever had.

Netgear customer service is terrible, if you don't have a purchase receipt they won't help you troubleshoot your device. For some reason I am not able to login to the router. It keeps giving me "try again later." I purchased the router last year towards the end of the year, I don't have a purchase receipt and customer service won't help me because I cannot prove when I purchased the router.

Got this to upgrade the house, it worked great, except when it suddenly stopped connecting to the internet and I had to do a HARD reset to get it working again Then a week later another hard reset, then the next day till i just went and replaced it.... then the NEW router didn't even last 1 day DO NOT BUY!!! Netgear is not as good as it use to be

Being an asus user since owning routers i dont care fornthe user interfaces of the app the router performed, but i think my older asus out performed it still.