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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 345 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk AX5400 Dual-Band Wi-Fi 6 Router, particularly its speed, ease of use, and overall performance. Many users appreciate the device's range and signal strength, as well as the simple setup process. While some find the router a bit expensive and a few have experienced connectivity issues, the general sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 345 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Very good Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are up in a very busy tourist area in a park model with a metal roof and this router is working great. Every device we are using works with out buffering. It even works great outside by the fire pit and across the road at our friends camper.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Trash the cable junk and get this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been paying the cable thief for some time not knowing that I was barley using what I was paying for. Not like the cable people will tell you. I purchased this and now I’ve gotten way better signal than the junk they sale you. I would definitely recommend this to anyone in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just keep getting better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting ate the old one. This one, the AX5400, was a breeze to install and provides greater coverage and higher bandwidth. So far, the operation has been flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy. Works great. Very easy to setup. Highly recommended. Will purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other router was starting to fail, and since I had a Netgear modem, I decided to stay within the same ecosystem and get their router. Setup could have been a little easier, but fortunately Netgear support was there to help. They require you to setup the router via smartphone; however, apparently, my phone was too old to do the job, so Netgear support had to walk me through how to complete the task. Once I got it setup, I had to listen to a sales spiel to get me to sign up for a service contract. No thanks. In all the time I've administered my own modem and router (save for the setup this time), I've never had to contact customer support. I consider a service contract to be a colossal waste of money. Anyway, the router is working well, and I'm happy to have chosen it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear Nighthawk AX5400 is perfect for anything, including a security system. The Internet is super fast and you won't be disappointed with this product! I highly recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Verizon Fios router that was really cutting down our high speed connection. This works extremely well in our 1250 sq foot, 2 story house, and we're big gamers. Our gaming latency has improved greatly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It’s worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best thing I’ve gotten my other router is about 100’away and I was able to get the same speeds as provided with 1000 upload and download speeds

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, excellent coverage everywhere. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best router i have ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to work with, port forwarding was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an older router. Working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router that performs for gaming. Easy setup with app support

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast, and strong connection. Perfect for my family of 6 people. Easy set up with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously bought a different brand and it had issues from the start. Thai one was more expensive but came highly recommended by and internet installer, so I bought it. I’m very happy that I did. Runs fast with zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, and easy to manage, although the management capabilities of the Nighthawk app are quite limited. For full management, you need to login using a web browser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works fantastic for the business.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    High speed, no problems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, High speed, no problems. Second one I've bought.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote Working Class Hero!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved my remote work issues with video conferencing calls dropping off. Now I come through crisply with minimal interruptions on Teams, Zoom, etc. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great, great router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this router. My son no longer complains about getting kicked off wifi anymore. This router has a great signal and covers our entire house even when it's located at one end and upstairs in the bonus room.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and fast speed. This replaced our previous Nighthawk.

    I would recommend this to a friend