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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 345 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk AX5400 Dual-Band Wi-Fi 6 Router, particularly its speed, ease of use, and overall performance. Many users appreciate the device's range and signal strength, as well as the simple setup process. While some find the router a bit expensive and a few have experienced connectivity issues, the general sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 345 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has easy setup and the app that takes you through is user friendly. great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good with bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router works great with crap network service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fulfills its functions as described. Have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent WiFi Router covers the whole area I need easily

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say buying this product definitely boost my home Internet. This is a great pick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little pricey but has speed and range!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you have patience (for the app to take you through the steps)...the Nighthawk app was decent and took me through the steps but...it took a few tries for the router to recognize the modem but in the end, it worked. NETGEAR, make the app better! Anyhow, my connections are faster and have great range! No lag or dropouts either...

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device easy setup, strong signal........

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router. Wide coverage and I am so satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s working out just fine. Didn’t want to spend as much but it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It's not to bulky and looks cool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super glad I bought this. I get way better having experience then adverb I used my charter. No buffering or slow downloads. It allows us as parents to limit our kids time on internet or who can get on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router for price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this wireless router. Have purchased two more to install for my other Customers. Work great with other wireless Cards and even better with netgear cards.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, Great wifi coverage. Amazing upgrade from the cox router. Future proof when they update to higher speeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yes I do recommend this router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home or business router, has a great reach of signal and very easy to setup and get started using!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth buying for the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was 2nd guessing this because I had a router that was a quad core that failed on me but i bought this to replace it and i was surprised how fast this router was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router at an awesome price!! Couldnt be happier with this purchase, it supports 3 people working from home and 6 smart tv's and 7 smart phones flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    best all around router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fixed my friends home wifi after years of it not working, very strong signal that works great on his farm

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Netgear

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear used to be such a good company. I had a necgear router for years which was perfect but was old and updates no longer supported and that’s why I purchased this one. This router has been a nightmare. First of all, it took me hours to get it set up. 1st Netgear did not help at all as they said I purchased it 2 days after the 99 days warranty even tho I just installed it that day. They wanted me to pay to help set it up. Finally, they helped set it up and it’s been OK although every time it reboots I have to manually set it up again on my smart tv and Alexa. Their customer service is just trying to sell you stuff, not help you. It will not perform updates unless I factory reset it and then have to hook it up to all my devices again. I finally gave up. I’m giving this router to charity and purchased a new one. I am vety disappointed in this once good company. Would not tecommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has a good reach through wood and tile walls, separate name for guests, 2G and 5G frequencies, and was an easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good but pricey

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is little pricey than what i expect, but the setup is easy if you have old Netgear router. it will use the same password. so you don't need to reset password for all your device

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright. Probably a bit overpriced for what you're getting and pretty ugly. I'd advise you go for the AEX300 if you like netgear.

    I would recommend this to a friend