Customer Ratings & Reviews
- Model:
- RAX120-100NAS
- |
- SKU:
- 6292280
Customer reviews
Rating 4 out of 5 stars with 864 reviews
(864 customer reviews)Rating by feature
- Setup4.0
Rating 4.0 out of 5 stars
- Range4.1
Rating 4.1 out of 5 stars
- Signal Strength3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Nighthawk AX6000 Wi-Fi 6 Router's performance, range, ease of use, and coverage. Many found setup straightforward and highlighted improvements in signal strength, enabling smooth streaming. However, some experienced connectivity issues and considered the router expensive, while others reported problems with the firmware. A few users mentioned occasional lag, though others reported no such issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nighthawk AX12 12-Stream AX6000
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. From my basement, where I installed it, to my 3rd floor attic I have full signal. My entire yard is covered as well.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Expecting more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, but unit does get hot and seems to restrict or slow connectivity where it needs to be manually rebooted several times in a week.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Wifi6,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
- Pros mentioned:Range
Rated 5 out of 5 stars
Manta Ray
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! The shiiizzle, great coverage! Unless your going mesh, the manta ray is awesome!
I would recommend this to a friend Rated 4 out of 5 stars
Super Fast Wifi 6, No Parental Controls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked this router, but had to return. No parental controls for my family. If that's not important to you, and you want the fastest wifi (and don't need a mesh), that just works, this is amazing.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Til now is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast is the word.It is true it give band width selective.So the connection is the best.The the problem is the source for streaming.Blame the source.
I would recommend this to a friend Rated 4 out of 5 stars
Nighthawk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Router has good range, but drops off line 1-3 times a day for a minute. Unfortunately, this is long enough to drop calls or zoom. Have been trying to isolate the cause.
No, I would not recommend this to a friendRated 5 out of 5 stars
Powerful Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up the router at local best buy. Quick in and out. Installed it and wifi suddenly worked without any issues. Strong signals.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an older Netgear router. This one was much easier to set up and handles the many wi-fi needs of my household.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best router I have ever owned so far, I have a Netgear R8000 and Linksys WRT-32X also it blow's these away in almost all categories.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Excellent Range, very impressed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range on this is amazing. I first debated whether to go mesh or this. Glad I went with this. 1 unit that covers it all.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Horrible Router
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In spite of the rave reviews this router sucks. It disconnects from my modem 5 or more times a week. Spectrum has been to my house 20 times since I bought this piece of junk. Spectrum has replaced my modem three times, they've monitored my lines several times and there is never an issue with my incoming line or my modem. Spectrum told me that netgear is having this proble at multiple locations. Spectrum has convinced me that the problem is this junk netgear rax120 router. I used best buy extended warranty to replace it 12 months ago because the original one I bought almost 2 years ago did the same thing. I've now been fighting this for 2 years. I purchased netgear's 2 year premium support warranty only to find out they suck... I am returning this to Best Buy again tomorrow with my 2 year extended warranty and plan to upgrade to the Asus or anything else but netgear... I would highly recommend this router to any one that I hate...
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Dana,
Thank you for your feedback. We would like to help you with your RAX120 Nighthawk Router. Connectivity issues are not common and we can help. Please email us at NetgearTeam@netgear.com with your phone number and time zone.
Thank you
Rated 2 out of 5 stars
Great speeds/lousy coverage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router looks great and on paper would be more than enough for what I need in my house. I currently have a netgear X10 that has actually been pretty great but since I can’t leave well enough alone and I love new gadgets, I bought the AX12. I took my X10 of the wall and hung the AX12 and that’s when my first issue popped up. While the antennas do stay in place, they kind of just hang there while the router is on the wall and look like they’re about to pop out of the sockets that they’re sitting in but oh well, let’s set it up and see how it works. 20 minutes later, both my networks are renamed to what they were before and everything is restarted. All my electronics reconnected without problems. Check the signal on my security camera and it says it’s getting very poor WiFi signal and only one bar?!? What? Why? The router is in exact same spot as my other one and nothing else has changed. Reboot the security camera and check again, same issue. Ok, something is wrong. Go outside for a smoke and try reading about possible cause and while reading, my phone loses WiFi outside where it’s literally on the outside of the wall where the router is mounted on. Ok, this is silly, I’m not spending this kind of money to get worse coverage than I was with my last router. I had enough. Came back in, reversed the damage I had caused and am returning the AX12 back to the store. Not ready for prime time.
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Best Router on the planet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best routers on the market, no down time and excellent speed. High Quality construction as well.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
WiFi6!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trust me when I say this. It may be an overkill if you don't have any wifi6 compatible devices but when you do, WOW it is fast.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good router
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item for a Nighthawk X6 which covers more area than this item. Otherwise, this is a good router. Installation is easy.
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi BriTorres,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router out performs all other routers that I have owned. A noticeable increase in wireless speeds. Supports WiFi 6 as well!
I would recommend this to a friend Rated 5 out of 5 stars
Pricey but powerful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous Netgear AC1900 was getting long in the tooth, so it was time to upgrade. Installation was straight forward, although the Nighthawk app is a nightmare. Upon installation, the firmware updated. The unit experienced some problems with Ethernet data transmission, so I had to call customer support. We ended up doing a factory reset, and the problem was solved. It’s been going strong since the reset, and other than the lousy Nighthawk app, I’m happy with the unit so far.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Ok router
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router would not connect to my wireless cameras, netgear support was if no help, step down to me gear AX8, and have had zero problems
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I downloaded games so fast now its amazing and no issues
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Works well. Wi-Fi Covers large 2 story house.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace FIOS ISP router. Good router and covers large, 2 story house with WIFI. Replaced 4 access points.
I would recommend this to a friend








