Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.3 out of 5 stars with 1434 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nighthawk AX6000 Wi-Fi 6 Router's speed, performance, and ease of use. Many appreciate the simple setup process and the wide range of coverage it provides. However, some customers have reported issues with dropped connections, and others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,434 reviews
  • Rated 5 out of 5 stars

    Excellent Gateway

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for an excellent price. Gateway so you get your modem and router all in one. Great Wi-Fi coverage and excellent security. A little costly … but worth every single penny. Was able to purchase and pay over 6 months with Best Buy card which helped a lot with budgeting for this item.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Worth the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this thing Rocks! Super easy setup. Way faster than the rental I had from cable provider. Not a single issue yet.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Provides a very fast, reliable wifi and lan connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best combo modem/router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as Modem/Router go, this is the best combo you can get. I have 4 tv, 4 gaming consoles, light bulbs, camera, ring doorbells, and a lot more. I think maybe 30 devices are connected to my network and I don’t have any speed issues, and still able to stream 4k movies without buffing, no game lag or connection issues. Worth the buy….

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my modem because my previous connection would drop some of my devices at home and I’d lose connection. I’m so glad I purchased this. Fast wifi for my Xfinity 1TB unlimited. You get the newest wifi 6. I haven’t had any disconnection of my devices. Also the perks of having armor security on the nightgear app is great! I really recommend this modem router! It is pricey but you get what you’ve paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A little hard to setup, but works well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried to install this following the directions in the Nighthawk app, which required going to the Xfinity app. That didn't work. What did work was calling Xfinity and having them activate it, and then finishing the setup in the app. That being said, the modem works great. I'm finding that it actually gives me those super fast downloads with my data plan that the Xfinity modem wouldn't give.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great product! Very expensive....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was so easy to get up and running, there are step by step instructions on the app as you plug the unit in. Also, at first the unit did reboot a few times. Within the first two weeks or so. Have had this for a month with no further issues. I am beside myself on the price...

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    As excellent as it looks

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most amazing router that I could find. However it is really pricey. Also comes with 6 months (at the time) of Bit Defender Armor security software. Extra cost after the trial period, but necessary for your protection. That extra cost also allows you to protect additional technology that you own. Hands down the best security software that I've ever purchased. Before buying the router, I'd been using the software alone on my laptop for three years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    M

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4000 square foot house and this modem it’s the best I ever had ! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Been working well for me, happy with the purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked Great and covers more of my house than my last one. Streaming from Four TVs Couple of Kids Gaming Everyone's Cells and working from home. No Hiccups or issues, performs well. Note, After getting Activated, make sure you verify with provider again that it is registered. Though mine said completed successfully and activated, had some issues and found they didn't change it in the ISP Portal. Was fine after that. Not a Modem issue, just provider process issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Big Bang For Your Buck

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works significantly better than the standard Cox Modem provided. I have heavy internet traffic on my devices as almost everything is connected to the wifi here at home. I play on 2 PC’s and VR and have not had any issues whatsoever. It is an expensive thing to purchase but well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    NETGEAR modum/router.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fast router. My only issue is sometimes the Wi-Fi signal drops for a second or two. Not sure if that’s a Comcast or a NETGEAR issue. All of my devices are now extremely fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Runs like a champ

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced and older C7000 that failed that was about 5 years old. I got about 20% faster speed on the wired connection and 3 to 4 times faster with the wireless connection about 30 feet away with a few walls in between. Keep the same network names and passwords for the WiFi and you don't have to setup any devices again. I'm running at ~300 Mbps on Comcast/Xfinity with about 30 devices connected at a time, with only 3 to 4 of those taking lots of data from streaming.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not worth the price tag and the performance

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this modem/router for about seven months, and it was a nightmare. The unit frequently dropped connections, and I couldn't upload on the 5 GHz Wi-Fi frequency. Also, the voice quality on Zoom and Skype was choppy. I looked online at the forums and found that this unit is known to have a plethora of issues. This router even had me troubleshooting my 5G LAN port on my motherboard as it would constantly drop the connection. I thought it became defective and i purchased USB to 2.5Gb adapter. I finally gave up and returned the device. I then started using the modem/router that Comcast rents. As soon as I did that, I noticed that my connections were more stable, my upload speeds increased, and my uploads were successful. Also, it turns out the LAN port on my mobo is not defective; it was the router disconnecting it. I should have done this a lot sooner!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 years with older modem and router, 3 kids using 5 people using it at the same time. Was a well overdue upgrade and combo deal . Totally worth the money to have both in one and handle my household.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Over all good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up uninstall performs extremely well much better than my xfinity.Only negative is lack of control on the app? I would like to be able to monitor internet traffic

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Can control the connected devices using Smart App

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, I like the feature to control the devices (block/unblock) using the Nighthawk application on smart phone. I don't need to restart my router frequently as I used to do with my previous router due to connectivity issues. I would say it is priced little high.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nighthawk

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem router combo I’ve ever purchased. It was by far the easiest to set up. I would definitely recommend this model to anyone who has the need for a modem router combo. The nighthawk app is also very easy to navigate and makes it easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great router.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Noticeable performance improvement on my internet with this router.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Already defective, flaky from the start

    |
    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2.5G ethernet port is already beginning to fail after only 7 months. The internet connection/modem has always been unstable, but no outright failures. The Wi-Fi connectivity works fine with no issues. The router admin page/UI leaves a lot to be desired. The controls and settings are poorly organized and network management capabilities are lacking. Way too expensive for these issues.

    No, I would not recommend this to a friend