Customer Ratings & Reviews

Good range and connections don’t drop too often...still wasn’t able to get 1gb speed but I’ve only tried wireless...I get about 500...have 3 Wi-Fi 6 accessories now and honestly couldn’t tell the difference between the older ones

Works great and has great security features.fast and secure features.

Was very easy to set up with my Xfinity. Very good coverage and speed

This is definitely worth the money. It’s fast and easy to install

Excellent product, although I believe it is a little pricy.

I am a customer of Comcast Xfinity. I recently upgraded to the Extreme Pro 1200 plan. I had a Netgear C7000 modem I purchased years ago, which worked great for connections below 1gbps because that modem supported DOCSIS 3.0. I purchased the Netgear CAX80-100NAS for two reasons, I needed a DOCSIS 3.1 cable modem, and I wanted Wi-Fi 6 connectivity to compliment my Extreme Pro 1200 plan for my capable wireless devices. Xfinity removed my previous C7000 modem and added my CAX80 to my account. This process took less than fifteen minutes. I was up and running. I immediately went to multiple sites testing to ensure I am getting up to advertised speeds of 1.2gbps. After many short tests, I confirmed that Xfinity and the CAX80 exceeded my 1200mbps. Great. The trouble began when I began to play some multiplayer games online. My connection would seize up and continue or just cutoff completely. The disconnection occurs while my CAT6 cable is connected in to the 2.5GbE port on the CAX80 linked to the Realtek 2.5GbE Ethernet port on my PC. This does not occur while plugged in to the Intel i211 1gbps port on my motherboard. The connection worked fine for 24 hours without interruption. The next day, I wanted to resolve the issue with my 2.5GbE connection because I am paying for 1.2gbps through my Internet service provider (ISP). As some may not be aware, my Intel NIC only supports up to 1gbps. I do not believe accepting the 1gbps connection to be a solution to my connection issues for a product that is in excess of $500. I wish to have the products and services I have paid for. The rabbit hole begins. I visit Realtek’s website to update the drivers for the “Realtek PCIe 2.5GbE Family Controller” https://www.realtek.com/en/downloads I chose the “Realtek PCIe FE” link as this is the compatible driver for my controller. I can see that my NIC (RTL8125B) is listed. I then chose the “Win11 Auto Installation Program” for my operating system, Windows 11. I unzipped the file. Installed the driver and reconnected my CAT6 cable to my CAX80’s 2.5GbE port and the Realtek 2.5GbE port on my motherboard. As of this writing, the latest Realtek driver version is 1125.6.215.2022. The date the driver was published was March 25, 2022. I then purchased an ASUS 2.5G Ethernet USB Adapter to try to isolate that this was an issue with my Ethernet port on my motherboard and not the NIC built-in my CAX80 cable modem. I wanted to make sure I installed the latest driver for this device, and to my surprise, it too has a NIC from Realtek. The modem within this device (RTL8156B). Using the link from above, I chose the “Realtek USB FE” link this time. Using the “Win11 Auto Installation Program (NetAdapterCx)”. Unzipped. Installed. This wireless driver version is 1156.4.20.211. The date the driver was published was March 23, 2022. The problem persisted. Random cutouts throughout the day on both NICs. Absolutely random. Nothing I can replicate to isolate the cause of these disconnections. Final thoughts. I can use my Wi-Fi 6 via the built-in wireless NIC on my motherboard. It is compatible with the CAX80 Wi-Fi 6 connections. It works well and I can get the advertised speeds. The NIC is “Intel Wi-Fi 6 AX200 160MHz”. It does not disconnect nor have interruptions. However, the latencies are what you receive when utilizing wireless devices. This is fine for surfing the web or watching videos, but for multiplayer competitive gaming, it is not ideal. I also want to add that my Netgear CAX80-100NAS has the latest firmware: V2.1.3.7 installed on the device. A new revision of this product is needed and the CAX80 in its current production should be recalled. A newer NIC is needed that resolves these issues. I have reached out to Netgear and Xfinity multiple times and the companies keep pointing the finger and going through the same troubleshooting processes from both support teams leads nowhere. I cannot confirm the type of NIC inside of the CAX80 and their support team stands clear of identifying it. I cannot find another cable modem on the market that offers both 2.5GbE and Wi-Fi 6. I am open to suggestions. If you wish to visit Netgear’s community-based support pages of the CAX80, you will learn that this is a widespread issue being ignored. For the less advanced users who do not have the CAX80 plugged into a 2.5GbE port will not realize there is any issue at all, as the CAX80 with an Ethernet cable plugged into its 2.5GbE port to a 1gbps port will “Auto Negotiate” a 1gbps connection and function flawlessly. Unfortunately, for us who want the highest speeds offered to us must seek other products.

Absolutely love this beast of a device, the easy to use app and all the added benefits!

I bought this is 2021, first one stopped working in 12 months. Netgear had widespread issues with the Router and send replacements to multiple folks. So new device has lasted less than 2 years, only the power button lights up. Remaining lights blink for few sections and then nothing. Xfinity confirmed no issues on their side, I rented their modem/router and have internet working again. How can a $400+ router modem last only on average 1.5 years. Big design flaw in hardware or software. I have not experience any other product with this sort of failure rate in my lifetime. Better off just renting the Xfinity router, works out to be cheaper per month.

Very good router/modem. This product does what it says it does and the set up is very simple and easy to do I would recommend this product if you are looking for a good standalone router/ modem

Love this thing.. my Internet speed has improved drastically since I bought this in October. I'm a gamer and I used to dread seeing (Game) has a crazy big update. Now they are done with in an hour as opposed to days.

Works great! comes with an app to keep updates and maintenance. This thing is a beast when it comes to speeds. Really enjoying it so far and works for everything we need it for. First modem/router I've ever purchased myself instead of renting from my internet provider and it was money well spent. Even being at a higher price point I feel it was well worth it.

Ecstatic about this product. No issues since installing this. iTunes, apps and other downloads in an instance. Make sure to hook up this to a laptop or desktop via Ethernet and complete info at Netgear website BEFORE calling your ISP.

Finally had enough of my television cable provider's modem/router problems, rarely was I able to finish streaming a movie without modem failing and telling me "we have encountered a problem please restart/reset your equipment. Twenty to 30 minutes later had to resume where I had left off. Netgear Nighthawk has been wonderful. More than exceptional when it comes to streaming movies, setting capabilites and options make this modem/router leaps and bounds ahead of the unit my service provider was leasing to me for a monthly charge, and when I needed service wanted to bill me $100.00 to come out and repair replace their equipment that I pay in the neighborhood of $4000.00 annually. Well not anymore 5 Stars for Netgear , service helped me set up my new equipment with a phone call and even called me after business hours the following day to check on how my new setup was working. I would absolutely recommend to anyone.

Easy to install. Good price for the product. Much faster modum.

Superior modem/ router. Nice speed. Great security

The best and affordable ruoter modem you can get in market. Produces upto 5gig speed. I have over 10 things connected at same time without impacting the speed. Really happy with the purchase and thanks to the Bestbuy Tech Gavin who helped us in our purchase.

Blazing fast speeds.....covers my whole apartment and even outdoor areas.

Much faster than my old Motorola modem but I'm still not getting the speed that I am paying for but that's on Xfinity. Paying for 1200 mgps and only getting about 800.

The modem part of this would not work with my Fios internet as a modem, so I returned it and bought a Nighthawk model RAX120 (AX12 - AX6000) Router. The router works great.

High performance with excellent Wi-Fi coverage. My place is 1800 sq ft, two levels, and the signal is very strong throughout.