Customer Ratings & Reviews
- Model:
- CAX80-100NAS
- |
- SKU:
- 6398057
Customer reviews
Rating 4.3 out of 5 stars with 1434 reviews
(1,434 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Nighthawk AX6000 Wi-Fi 6 Router's speed, performance, and ease of use. Many appreciate the simple setup process and the wide range of coverage it provides. However, some customers have reported issues with dropped connections, and others feel the price is a bit high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Works great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as described. Can tell positive difference in Internet speed already.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
NETGEAR Nighthawk CAX80
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this product and its functionality. I decided to call the customer service number for help to setup the router combo, they were quick to respond and very helpful. One of the best router combos out in the tech market hands down.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Easy Peasy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very easy to set up with my Xfinity. Very good coverage and speed
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Perfect router for a large home or office
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is amazing! Plug and play for xfinity and a 10-20 minute setup for Cox (my provider) I really appreciate the smart sensor for all your devices that help even put streaming so you don’t ever have any buffering. The free trial for anti virus is pretty cool as well. I highly recommend this router
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely worth the money. It’s fast and easy to install
I would recommend this to a friend - Pros mentioned:RangeCons mentioned:Connection
Rated 2 out of 5 stars
Great range, not reliable performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good range. Just as weird issues like slow down, and dropping internet. Seems like the Wifi has issue working when you are using ethernet ports sometimes. Logs show a lot of errors also. May have received a returned product repackaged as new because this unit had logs showing from months back when I didn't even own the product.. Weird things going on
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Eeee,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Netgear for the win!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product to maximize my gig speed internet with Cox and let me tell you, it is WORTH IT! Updating games, or downloading new games, takes little time, even with my wife streaming netflix, using her phone to shop amazon and playing music from spotify!
I would recommend this to a friend Rated 4 out of 5 stars
Nighthawk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what need I’m very happy with this product so far
I would recommend this to a friendRated 2 out of 5 stars
The Netgear CAX80-100NAS (AX6000) Cable Modem Is F
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a customer of Comcast Xfinity. I recently upgraded to the Extreme Pro 1200 plan. I had a Netgear C7000 modem I purchased years ago, which worked great for connections below 1gbps because that modem supported DOCSIS 3.0. I purchased the Netgear CAX80-100NAS for two reasons, I needed a DOCSIS 3.1 cable modem, and I wanted Wi-Fi 6 connectivity to compliment my Extreme Pro 1200 plan for my capable wireless devices. Xfinity removed my previous C7000 modem and added my CAX80 to my account. This process took less than fifteen minutes. I was up and running. I immediately went to multiple sites testing to ensure I am getting up to advertised speeds of 1.2gbps. After many short tests, I confirmed that Xfinity and the CAX80 exceeded my 1200mbps. Great. The trouble began when I began to play some multiplayer games online. My connection would seize up and continue or just cutoff completely. The disconnection occurs while my CAT6 cable is connected in to the 2.5GbE port on the CAX80 linked to the Realtek 2.5GbE Ethernet port on my PC. This does not occur while plugged in to the Intel i211 1gbps port on my motherboard. The connection worked fine for 24 hours without interruption. The next day, I wanted to resolve the issue with my 2.5GbE connection because I am paying for 1.2gbps through my Internet service provider (ISP). As some may not be aware, my Intel NIC only supports up to 1gbps. I do not believe accepting the 1gbps connection to be a solution to my connection issues for a product that is in excess of $500. I wish to have the products and services I have paid for. The rabbit hole begins. I visit Realtek’s website to update the drivers for the “Realtek PCIe 2.5GbE Family Controller” https://www.realtek.com/en/downloads I chose the “Realtek PCIe FE” link as this is the compatible driver for my controller. I can see that my NIC (RTL8125B) is listed. I then chose the “Win11 Auto Installation Program” for my operating system, Windows 11. I unzipped the file. Installed the driver and reconnected my CAT6 cable to my CAX80’s 2.5GbE port and the Realtek 2.5GbE port on my motherboard. As of this writing, the latest Realtek driver version is 1125.6.215.2022. The date the driver was published was March 25, 2022. I then purchased an ASUS 2.5G Ethernet USB Adapter to try to isolate that this was an issue with my Ethernet port on my motherboard and not the NIC built-in my CAX80 cable modem. I wanted to make sure I installed the latest driver for this device, and to my surprise, it too has a NIC from Realtek. The modem within this device (RTL8156B). Using the link from above, I chose the “Realtek USB FE” link this time. Using the “Win11 Auto Installation Program (NetAdapterCx)”. Unzipped. Installed. This wireless driver version is 1156.4.20.211. The date the driver was published was March 23, 2022. The problem persisted. Random cutouts throughout the day on both NICs. Absolutely random. Nothing I can replicate to isolate the cause of these disconnections. Final thoughts. I can use my Wi-Fi 6 via the built-in wireless NIC on my motherboard. It is compatible with the CAX80 Wi-Fi 6 connections. It works well and I can get the advertised speeds. The NIC is “Intel Wi-Fi 6 AX200 160MHz”. It does not disconnect nor have interruptions. However, the latencies are what you receive when utilizing wireless devices. This is fine for surfing the web or watching videos, but for multiplayer competitive gaming, it is not ideal. I also want to add that my Netgear CAX80-100NAS has the latest firmware: V2.1.3.7 installed on the device. A new revision of this product is needed and the CAX80 in its current production should be recalled. A newer NIC is needed that resolves these issues. I have reached out to Netgear and Xfinity multiple times and the companies keep pointing the finger and going through the same troubleshooting processes from both support teams leads nowhere. I cannot confirm the type of NIC inside of the CAX80 and their support team stands clear of identifying it. I cannot find another cable modem on the market that offers both 2.5GbE and Wi-Fi 6. I am open to suggestions. If you wish to visit Netgear’s community-based support pages of the CAX80, you will learn that this is a widespread issue being ignored. For the less advanced users who do not have the CAX80 plugged into a 2.5GbE port will not realize there is any issue at all, as the CAX80 with an Ethernet cable plugged into its 2.5GbE port to a 1gbps port will “Auto Negotiate” a 1gbps connection and function flawlessly. Unfortunately, for us who want the highest speeds offered to us must seek other products.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DizzieeDoe,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your CAX80, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Best Modem/Router Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, its expensive. But is it worth it? Hell yes it is. Ive never had the speeds and consistency of my internet connection ever. I'll never buy another brand ever again.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Fast and Stable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We cut cable and went to streaming. Solid Performance!
I would recommend this to a friend Rated 5 out of 5 stars
I recommend, when you like control.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In terms of coax cable router modem, this is as best as it gets with wifi 6. The app is easy to use and easy to boot out users from using your wifi, example, your children staying up late lol.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Money well spent.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! comes with an app to keep updates and maintenance. This thing is a beast when it comes to speeds. Really enjoying it so far and works for everything we need it for. First modem/router I've ever purchased myself instead of renting from my internet provider and it was money well spent. Even being at a higher price point I feel it was well worth it.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ecstatic about this product. No issues since installing this. iTunes, apps and other downloads in an instance. Make sure to hook up this to a laptop or desktop via Ethernet and complete info at Netgear website BEFORE calling your ISP.
I would recommend this to a friend Rated 5 out of 5 stars
Gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good router, gets the job done. Signal strength is strong as well
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great oroduct for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Good price for the product. Much faster modum.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
New router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router improved internet speed in our home and device connectivity
I would recommend this to a friend - Pros mentioned:Range, Speed
Rated 5 out of 5 stars
Super fast Capability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blazing fast speeds.....covers my whole apartment and even outdoor areas.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Nice Modem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superior modem/ router. Nice speed. Great security
I would recommend this to a friend Rated 5 out of 5 stars
Ditch your service providers equipment now
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally had enough of my television cable provider's modem/router problems, rarely was I able to finish streaming a movie without modem failing and telling me "we have encountered a problem please restart/reset your equipment. Twenty to 30 minutes later had to resume where I had left off. Netgear Nighthawk has been wonderful. More than exceptional when it comes to streaming movies, setting capabilites and options make this modem/router leaps and bounds ahead of the unit my service provider was leasing to me for a monthly charge, and when I needed service wanted to bill me $100.00 to come out and repair replace their equipment that I pay in the neighborhood of $4000.00 annually. Well not anymore 5 Stars for Netgear , service helped me set up my new equipment with a phone call and even called me after business hours the following day to check on how my new setup was working. I would absolutely recommend to anyone.
I would recommend this to a friend











